Local Service Manager

Acquired Brain Injury Ireland; Galway; On-site; EUR 58,000 - 75,000; Part time

Benefits offered by this job

Flexible working options

Competitive salary

Defined contribution pension

Employee Assistance Programme

Job summary

Acquired Brain Injury Ireland in Galway is seeking a Local Service Manager to lead residential and community services with a strong focus on person-centred rehabilitation. You will guide a team of Team Leaders and Rehabilitation Assistants, shaping services around each individual's goals and needs.

You will collaborate with interdisciplinary teams across ABI Ireland, ensure high-quality care, manage budgets, and drive local partnerships to promote community inclusion.

Qualifications

• A third-level qualification in Health or Social Care.
• At least 4 years post-graduate experience in health or social care.
• Minimum 3 years' experience leading and managing staff teams.
• Strong communication skills in English, with reporting ability.
• Excellent organisational and time management abilities.
• Full clean driving licence and willingness to leadership training.

Responsibilities

• Lead and manage residential and community services, ensuring person-centred support.
• Supervise staff teams, oversee recruitment, rotas, training and performance.
• Facilitate admissions, discharges and daily independence for residents.
• Build relationships with local agencies and stakeholders to promote inclusion.
• Ensure IRPs are developed, implemented and reviewed with proper documentation.
• Manage service budgets, payroll returns, petty cash, purchasing and fundraising.
• Respond to incidents, manage challenging behaviours and ensure policy compliance.
• Represent ABI Ireland at forums and support on-call service as needed.

Skills

Leadership

Staff management

Communication

Budgeting

IT skills

Education

Third-level qualification in Health or Social Care

Tools

Microsoft Word

Outlook

Job description

Are you passionate about making a real difference in people's lives? We're looking for a compassionate and dedicated Local Service Manager to join our dynamic team in our Galway service, where person-centred rehabilitation is at the heart of everything we do.

About the Role

The Local Service Manager, you will play a vital role in supporting people with Acquired Brain Injury to live full, independent lives - whether at our residential services or out in the community. You will lead a dedicated team of Team Leaders, and Rehabilitation Assistants, fostering a collaborative and person-centred approach to daily support. Your leadership will help shape meaningful services that respond to each individual's goals and needs. Along with leading the local team, you will be a key member in an interdisciplinary team, collaborating with specialists from across the ABI Ireland Organisation to deliver coordinated, person-centred rehabilitation. For more details on our interdisciplinary teams, please read the attached document.

The contract available is Specifc Purpose, Part-Time, 19.5 hours. The salary range is €57,856-€75,210 - DOE, pro-rated based on hours worked.

What You'll Be Doing

• Lead and manage residential and community services, ensuring high quality, person-centred support for individuals with an acquired brain injury
• Supervise and support staff teams, including Team Leaders and Rehabilitation Assistants, while overseeing recruitment, rotas, training, and performance management
• Facilitate admissions, discharges, and daily independence for residents, working closely with families, clinical teams and community partners
• Build strong relationships with local agencies, voluntary groups and stakeholders to promote community inclusion and service awareness
• Ensure Individual Rehabilitation plans (IRPS) are developed, implemented, and regularly reviewed with accurate documentation and reporting
• Manage service budgets, payroll returns, petty cash, and purchasing, while supporting fundraising efforts at local and national levels
• Respond to critical incidents, manage challenging behaviours, and ensure compliance with HIQA, CARF, and organisational policies
• Represent ABI Ireland at forums, participate in working groups, and support the on-call service - while being ready to drive vehicles as needed
• For more details on the duties of this role, please download a copy of the job description attached

Who We're Looking For

We're looking for a compassionate and confident leader who's passionate about making a real difference in the lives of people with an acquired brain injury. You will bring a strong background in human services, along with the ability to guide and support a dedicated team in delivering high-quality, person-centred care. You will be someone who thrives in a dynamic environment, communicates with clarity and empathy, and builds strong relationships with families, clinical colleagues and community partners.

Must Haves

• A relevant third-level qualification in Health or Social Care
• At least 4-years post-graduate experience in a health or social care setting, including residential or community rehabilitation
• Minimum 3-years' experience leading and managing staff teams, with a focus on performance manager and development
• Strong communication skills - verbal, written, report writing, and presentation - with fluency in English
• Excellent organisational and time management skills, with the ability to priorities and meet service goals
• Confident decision-maker with sound judgement, attention to details, and a hands-on approach
• Proficient in Microsoft Word and Outlook, with solid IT and budgeting skills
• Full clean driving licence and willingness to undertake management/leadership training if not already completed

Great to Have

• Previous experience working with individuals affected by Acquired Brain Injury (ABI)
• Background in delivering person-centred neuro-rehabilitation services across interdisciplinary teams
• Experience managing a 24/7 residential or community-based care service
• Familiarity with Ireland's disability care systems and available support services

Why Join Us

• Making a Real Impact - Be part of a mission-driven team passionately advocating for supporting people impacted by brain injury to rebuild their lives with dignity
• Grow with Us - Access tailored induction and specialist training, plus meaningful career development opportunities to help you reach your potential
• Feel Valued - Enjoy long service awards, premium pay (where applicable), paid maternity leave, and a supportive culture that celebrates your contribution
• Work-Life Balance Matters - Flexible working options and wellbeing initiatives empower you to live fully- at work and beyond
• Financial Security & Perks - Competitive salary, defined contribution pension scheme (for eligible employees), free life cover, and access to the Health Care Staff Credit Union Support
• Support When You Need It - Benefit from the Employee Assistance Programme, revenue-approved mileage rates, and the Bike to Work Scheme