Lobby Lounge Manager

InterContinental Dublin; Dublin; On-site; EUR 70,000 - 95,000; Full time

Benefits offered by this job

Staff meals on duty

Employee discounts across IHG & MHL

Career progression opportunities

Bike to Work & Tax Saver Scheme

Staff gym access

Job summary

The InterContinental Dublin invites applications for the role of Lobby Lounge & Whiskey Bar Manager, to lead the iconic Lobby Lounge, Whiskey Bar, Reading Room, and all‑day dining with Afternoon Tea.

We seek a seasoned Manager with a passion for luxury service and proven leadership, overseeing two Assistant Managers, two Supervisors, and Team Leaders, ensuring standards and reporting to F&B leadership.

Qualifications

• Minimum 2 years in a senior restaurant or lobby lounge management role in a luxury setting.
• Proven leadership across multiple management layers and strong guest service standards.
• Fluency in English and outstanding communication skills.

Responsibilities

• Oversee daily operations of Lobby Lounge, Whiskey Bar, Reading Room and dining services.
• Lead 2 Assistant Managers, 2 Supervisors, and Team Leaders with clear accountability.
• Ensure brand standards, guest satisfaction, and financial oversight.
• Collaborate with Executive Chef on menus, tea design, and whiskey pairings.
• Partner with Marketing on promotions and guest experiences; maintain reporting lines.

Skills

Leadership

Team management

Operational management

Staff scheduling

Guest experience

Education

Experience in luxury hotel

Tools

Payroll systems

Inventory controls

Job description

The 5-star InterContinental Dublin, part of the MHL Hotel Collection, is delighted to invite applications for the position of Lobby Lounge & Whiskey Bar Manager. This is a unique opportunity to lead one of Dublin’s most iconic spaces, encompassing the elegant Lobby Lounge, the refined Whiskey Bar, the intimate Reading Room, and all-day dining with our renowned Afternoon Tea service.

We are seeking a seasoned Manager with a passion for luxury service and proven leadership experience. The successful candidate will oversee a strong management team, including two Assistant Managers, two Supervisors, and a team of Team Leaders, ensuring a full reporting structure that flows seamlessly to the Assistant Director of Food & Beverage and ultimately the Director of Food & Beverage.

This role requires a leader who is not only operationally strong but also deeply standards-driven—capable of instilling a culture of precision, warmth, and excellence across the team.

About the InterContinental Dublin

Set in the leafy heart of Ballsbridge, within easy reach of the RDS, Aviva Stadium, and the city centre, the InterContinental Dublin is a sanctuary of timeless luxury. At InterContinental, we believe in assembling the finest teams—motivated individuals who are trained to perform with excellence and empowered to grow their careers in a truly global environment.

Here, every detail matters, every interaction counts, and every moment should reflect the highest standards of luxury hospitality.

Main Duties & Responsibilities

• Deliver the Extraordinary: Oversee daily operations of the Lobby Lounge, Whiskey Bar, and Reading Room with meticulous attention to detail, ensuring Afternoon Tea, private dining, and cocktail service are consistently executed to the highest standards.
• Leadership & Structure: Manage a full team structure with 2 Assistant Managers, 2 Supervisors, and Team Leaders, ensuring clear communication, development, and accountability at every level.
• Guest Experience & Standards: Ensure all brand and service standards are met and exceeded. Handle guest feedback with courtesy and professionalism, always striving to deliver beyond expectations.
• Operational Excellence: Oversee scheduling, payroll management, inventory controls, and quality assurance processes, ensuring smooth day-to-day operations without compromising luxury.
• Culinary & Beverage Collaboration: Work closely with the Executive Chef on menu innovation, Afternoon Tea design, seasonal specials, and whiskey pairings that showcase the best of InterContinental dining.
• Marketing & Guest Engagement: Partner with the hotel’s marketing team to develop promotions and experiences that highlight the unique identity of the Whiskey Bar, the elegance of Afternoon Tea, and the intimacy of private dining.
• Reporting & Accountability: Maintain regular reporting to the Assistant F&B Director and the Director of Food & Beverage, ensuring strategic alignment with the wider hotel objectives.

The Ideal Candidate

• Minimum 2 years’ experience in a senior restaurant or lobby Lounge management role within a luxury hotel or fine-dining setting.
• Strong background in leading large teams with multiple management layers.
• A proven ability to set and enforce standards of excellence while motivating teams to deliver exceptional guest experiences.
• Confident in operational management, scheduling, and financial oversight.
• Excellent communication and interpersonal skills, with fluency in English.
• A dynamic, approachable leader with a guest-focused mindset.
• Flexibility to work weekdays, weekends, and shift patterns aligned with business needs.

What We Offer

• Exceptional learning, development, and career opportunities within the InterContinental and MHL Hotel Collection.
• A structured and supportive reporting environment with opportunities for progression.
• Uniform provided and professionally dry-cleaned.
• Complimentary staff meals while on duty.
• Employee discounted rates across IHG and MHL Hotels worldwide.
• Bike to Work & Tax Saver Scheme.
• Employee Assistance Programme.
• Recognition awards and referral bonuses.
• Sports & Social events throughout the year.
• Access to the staff gym.

Due to the high volume of applications received, we regret that we are only able to contact candidates whose experience and profile closely match the requirements of the role. We sincerely thank all applicants for their interest and for taking the time to apply.