Learning & Performance Specialist

An Post; Dublin; On-site; EUR 50,000 - 61,000; Full time

Benefits offered by this job

Medical Scheme

PRIP Bonus

Maternity Leave

Paternity Leave

Employee Assistance Programme

Digital Gym

Bike Parking

Cycle to Work

Tax Saver Travel Pass

Dublin City Location

Job summary

An Post is seeking a Learning and Performance Specialist to help deliver the organisation’s talent development framework from its Dublin location. Reporting to the Learning and Talent Development Manager, you will shape performance management across the annual cycle and drive data-driven insights.

You will partner with HRBPs and leaders to implement components of talent processes, support upskilling, and promote a skills-first culture.

Qualifications

• You will have relevant experience within Human Resources, Organisational Development, or related fields, with a strong background in performance management.
• Your ability to build and maintain relationships with stakeholders at all levels of the organisation and externally, ensuring effective collaboration and communication.
• A professional certification in HR or a related field would be advantageous.
• If you are passionate about enhancing learning and performance and have a track record of successfully implementing performance management strategies, this role offers an opportunity to make a significant impact on our organisation.
• Your ability to manage performance processes, leverage various evaluation tools, and build strong relationships will be pivotal in fostering a culture of growth and excellence.

Responsibilities

• Support the Learning and Talent Development Manager to implement a robust performance management process through the annual cycle.
• Support HRBPs to implement key components of talent and performance processes within their business area.
• Provide data and metrics that support annual reporting into senior management and HRBPs.
• Analyse performance differences in various business areas, workforce segments and hierarchical levels for HRBPs and leadership, and input into strategy.
• Drive high completion rates across the performance management and development processes (goal setting, development planning, calibration, and succession planning)
• Develop and implement a robust upskilling framework to support An Post employees to engage and see the value in performance management and development planning processes.
• Drive the implementation and adoption of a skills framework moving An Post towards a skills first organisation and promoting development planning around skills proficiency levels.
• Continuously improve the performance and development management process incorporating feedback from all stakeholders.
• Provide detailed reports that support the implementation of succession planning in specific business areas.
• Develop and maintain An Post’s Performance information hub via Microsoft SharePoint.
• Stay informed about industry trends, best practices, and emerging technologies in talent development and performance management.
• Collaborate with the Reward and Organisation Effectiveness Teams to support alignment of performance management frameworks to An Post’s reward strategy.
• Demonstrate and promote An Post values and behaviours in day-to-day work and addressing behaviours that support or conflict with them.

Skills

Performance management

Stakeholder management

Data analysis

Communication

HR knowledge

Education

HR certification or related field

Tools

Microsoft SharePoint

Job description

The Talent and Organisational Development team is dedicated to cultivating a culture of continuous growth and excellence at An Post. We are passionate about implementing initiatives and strategies that enhance talent and performance, ensuring that every colleague can reach their full potential. Equally, we strive to create an environment where professional development is prioritised, and where every individual has the opportunity to excel and contribute to the organisation’s success.

Reporting directly to the Learning and Talent Development Manager, the Learning and Performance Specialist is responsible for delivering An Post’s performance and talent development framework. This role supports the measurement and development of talent and oversees standardised talent and performance management approaches to deliver on An Post’s strategy and goals.

Responsibilities

The principal responsibilities associated with this role include, but are not limited to the following:

• Support the Learning and Talent Development Manager to implement a robust performance management process through the annual cycle
• Support HRBPs to implement key components of talent and performance processes within their business area
• Provide data and metrics that support annual reporting into senior management and HRBPs
• Analyse performance differences in various business areas, workforce segments and hierarchical levels for HRBPs and leadership, and input into strategy
• Work with HRBPs to drive high completion rates across the performance management and development processes (goal setting, development planning, calibration, and succession planning), support probation as required
• Develop and implement a robust upskilling framework to support An Post employees to engage and see the value in performance management and development planning processes
• Drive the implementation and adoption of a skills framework moving An Post towards a skills first organisation and promoting development planning around skills proficiency levels
• Continuously improve the performance and development management process incorporating feedback from all stakeholders
• Provide detailed reports that support the implementation of succession planning in specific business areas
• Develop and maintain An Post’s Performance information hub via Microsoft SharePoint
• Stay informed about industry trends, best practices, and emerging technologies in talent development and performance management
• Collaborate with the Reward and Organisation Effectiveness Teams to support alignment of performance management frameworks to An Post’s reward strategy
• Demonstrate and promote An Post values and behaviours in day-to-day work and addressing behaviours that support or conflict with them

Qualifications

You will have relevant experience within Human Resources, Organisational Development, or related fields, with a strong background in performance management. Your knowledge of different performance management tools and approaches for evaluation will be essential in this role.

You will demonstrate the ability to build and maintain relationships with stakeholders at all levels of the organisation and externally, ensuring effective collaboration and communication.

A professional certification in HR or a related field would be advantageous.

If you are passionate about enhancing learning and performance and have a track record of successfully implementing performance management strategies, this role offers an opportunity to make a significant impact on our organisation.

Your ability to manage performance processes, leverage various evaluation tools, and build strong relationships will be pivotal in fostering a culture of growth and excellence.

(The following competencies are critical to the delivery of results and/or to superior performance in this role:)

• Communication
• Excellent Organisational Abilities
• Digital Acumen
• Analytical Skills
• Functional – performance management experience

Salary range starting from €55,139. Placement within the advertised salary range will be determined based on the successful candidate’s skills, experience, qualifications and alignment with the role requirements.

About the Benefits

In addition to a highly competitive remuneration package, we offer access to the following:

• An Post Company Medical Scheme
• PRIP Bonus Scheme
• Paid Maternity Leave
• Paid Paternity Leave
• An Post Employee Assistance Programme
• Digital gym with daily scheduled workouts
• Secure on-site bicycle parking & Cycle to Work Scheme
• Tax Saver Travel Pass
• Dublin City Location

At An Post we appreciate the value that diversity brings and believe our workforce should be reflective of the customers and communities we serve. That is why we actively welcome applications from people from all backgrounds, and do not discriminate based on gender, age, race, religion, marital status, sexual orientation, disability, membership of the Travelling community, or family status. We are committed to having an inclusive workplace where every employee feels they belong. If you require accommodations to be made during the recruitment process, or have questions relating to accessibility, please contact [e-mail]

About An Post

An Post is one of Ireland’s leading organisations, offering financial and postal services as well as being a trusted gateway to government services. We are transforming from the old world of traditional letters and cash to the new digital world of e-commerce parcels and financial services.

An Post’s core purpose — to act for the common good, improving the lives of people in Ireland, now and for generations to come — is aligned with the United Nations Sustainable Development Goals, putting sustainability at the centre of everything we do. Corporate Social Responsibility plays a pivotal role at An Post as we focus on developing long-term sustainability. Diversity and Inclusion are also embedded in our strategy, as we continuously evolve to be representative of our employees and the communities we serve. Read more about our strategy and our progress today!