Learning Manager

Concern Worldwide; Dublin; On-site; EUR 58,000 - 64,000; Full time

Job summary

Concern Worldwide is seeking a Learning Manager in Dublin to lead organisation-wide learning and development. You will design and deliver a six-month Pathway programme for managers, manage a two-person team including a Digital Learning Designer, and oversee the global training calendar and e-learning environment.

The role requires strong leadership, inclusive content development, and the ability to build partnerships with learning institutions and providers in a 50% hybrid Dublin-based setting.

Qualifications

• Experience leading learning and development programmes with people management.
• Excellent interpersonal and written and verbal communication skills.
• Experience with learning platforms and e-learning design (Totara LMS, Articulate Storyline) desirable.

Responsibilities

• Manage a team of two: Learning administrator and Digital Learning Designer.
• Lead the organisation's approach to learning and development aligned with the Strategic Plan.
• Design and deliver the management development programme (Pathway), with blended formats.
• Oversee the Global Training Calendar with modules in French and English.
• Oversee the organisation's e-learning environment: user and course administration.
• Lead onboarding initiatives delivered virtually, online and in person.
• Build partnerships with learning institutions and language providers.
• Collaborate with managers to design and deliver development interventions.
• Monitor performance indicators and report progress; ensure inclusivity of content.

Skills

Learning & Development

People management

Communication skills

Creative thinking

French language (Desirable)

Education

Qualification in Learning & Development or HR

Tools

Totara LMS

Articulate Storyline

Job description

Job Title: Learning Manager

Reports to: Head of Talent Acquisition & Development

Terms: 9 months Fixed Term (Maternity cover), 50% Hybrid in our Dublin 2 office.

Location: Dublin, Ireland

Salary: GBF 6: €57,683 - €64,092

About Concern: Established in 1968, Concern Worldwide is an international, humanitarian, non-governmental organisation dedicated to the elimination of extreme poverty and the reduction of human suffering, primarily in fragile countries.

Our Vision is a world where all people live in peace and prosperity and are treated equally, with dignity and respect. Informed by the priorities of affected communities, we go where the needs are greatest, and work to save lives, protect and develop livelihoods, support recovery and build long-term resilience

To advance our mission and ensure high quality-quality, impactful work, we are guided by our core values and a culture committed to inclusion, compassion, and humanity. Inspired by our founders and our long history of effective programming, these values reflect both who we are and how we address extreme poverty in the world’s most fragile contexts.

We are dedicated to fostering a workplace where everyone feels valued and supported to succeed and contribute to our mission.

Role Purpose: Working as Learning Manager you will be responsible for the design, development and delivery of organisation-wide learning and development initiatives, working to ensure Concern's people have the skills and competencies required to meet existing and future organisational needs

Responsibilities:

• Manage a team of two people – Learning administrator and Digital Learning Designer.
• Lead Concern's approach to learning and development in line with Concern's Strategic Plan and HR Policy and Strategy;
• Lead the design and delivery of Concern's management development programme. A six-month blended learning programme, Pathway is completed by over 100 managers each year and includes virtual and in-person workshops along with accompanying online learning and job-based projects;
• Lead the design and delivery of The Global Training Calendar, a calendar of scheduled online workshops, available in French and English, providing micro-learning opportunities across the organisation;
• Lead the delivery of Concern's e-learning environment, overseeing user administration, course administration and content development;
• Lead the design and delivery of a range of tailored onboarding initiatives delivered virtually, online and in person;
• Build and maintain strategic partnerships with learning institutions, private organisations and language providers;

• Work with managers of all levels to design and deliver appropriate learning and development interventions;
• Report and monitor activity to meet performance indicators while reviewing progress to refine future initiatives;
• Proof learning content to ensure it is inclusive and accessible as possible to a diversity of employees;
• Demonstrate leadership on workplace equality, diversity and inclusion with team members and role model a positive safeguarding ethos;
• Demonstrate positive internal and external working relationships within HR and the Learning & Organisation
• Development team and with stakeholders / wider staff;
• Accept, advance and pursue any new objectives or responsibilities assigned by the Head of Talent Acquisition and Development
• All managers are responsible for upholding and promoting Concern's values, demonstrating leadership on workplace equality, diversity and inclusion, and role modelling a positive safeguarding ethos.
• All managers are required to actively participate in any emergency response as and when required.

Role Holder Requirements:

• Relevant Qualification or experience in Learning and Development, Human Resource Management or similar;
• Significant and demonstrable experience of working in a similar learning role responsible for managing people development programmes, with a preference for international experience;
• Capability to lead, motivate and challenge a learning and development team to deliver quality and accessible learning opportunities to meet organisational needs;
• Proven excellent interpersonal, written and verbal communication skills;
• Solution focused with ability to question and think creatively;
• Excellent Word, Excel and PowerPoint skills;
• Empathy and understanding of Concern's values and goals.
• Experience of Totara Learning Management System and Articulate Storyline - Desirable
• Fluency in written and spoken French - Desirable
• Experience in the INGO sector - Desirable

Competencies:

Candidates are expected to demonstrate abilities in the following priority competency areas:

• Managing Yourself
• Planning and decision-making
• Individual leadership
• Creativity and innovation
• Communication and working with others
• Influence, advocacy and networking
• Delivering results
• Change

We encourage all eligible candidates, irrespective of gender, ethnicity or origin, disability, political beliefs, religious beliefs, sexual orientation, or socio‑economic status to