Purpose
We are seeking a highly motivated Senior Associate, Learning and Performance to support workforce capability, learning operations, digital upskilling, and continuous improvement initiatives across the organisation.
This role combines operational execution with project delivery, capability development, and digital innovation. The successful candidate will help ensure employees have the knowledge, skills, and capabilities required to perform effectively while supporting compliance, business growth, and organisational readiness.
Key Responsibilities
- Manage learning operations activities, including training assignments, reporting, LMS support, and compliance monitoring.
- Lead and coordinate Training Impact Assessments (TIAs) to determine training and qualification requirements arising from document, process, system, procedural, and business changes.
- Partner with subject matter experts, process owners, and stakeholders to translate identified training impacts into appropriate learning and qualification actions.
- Support onboarding, qualification, and workforce readiness programs.
- Partner with stakeholders to identify capability gaps and development opportunities.
- Assist with the development of skills frameworks, capability matrices, learning pathways, and workforce capability initiatives.
- Support the management of assigned projects.
- Support digital upskilling programs focused on AI, digital tools, automation, data literacy, and future skills.
- Lead or support Learning and Performance projects, change initiatives, and continuous improvement activities.
- Generate and analyse learning, compliance, and capability metrics to support business decisions.
- Maintain accurate, compliant, audit-ready training documentation and processes.
Required Qualifications
- Bachelor's degree in Business, Human Resources, Learning and Development, Life Sciences, Education, or a related discipline.
- Experience in learning, training, organisational development, workforce capability, project management, or a related field.
- Strong organisational, communication, stakeholder management, and problem-solving skills.
- Ability to manage multiple priorities and deliver high-quality results in a dynamic environment.
- Proficiency in Microsoft Office applications and digital collaboration tools.
Preferred Qualifications
- Experience within pharmaceutical, biotechnology, manufacturing, healthcare, or another regulated industry.
- Experience conducting Training Impact Assessments and supporting qualification programmes.
- Knowledge of workforce capability, competency frameworks, or skills-based development approaches.
- Experience with project management, continuous improvement, or change management initiatives.
- Experience with Power BI, learning management systems, AI tools, or digital learning technologies.