Lead HVAC Installer

Apex Pros Plumbing, Electrical, Heating and Air; Dublin; On-site; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Health care plan

401k

Paid time off

Short term disability

Training & development opportunities

Life insurance

Wellness resources

Employee assistance program

Company vehicle and fuel card

Health savings account

Job summary

Apex Pros Plumbing, Electrical, Heating and Air is seeking a Lead Residential HVAC Installer to lead installations and replacements with precision, adhere to codes, and ensure high-quality workmanship. You will mentor apprentices, collaborate with dispatch, document installations, and help drive customer satisfaction while maintaining safety and efficiency.

The role includes wiring, ductwork, gas connections, and service documentation; a valid driver’s license and EPA certification are required;

Qualifications

• EPA Certified required.
• Must pass drug testing and background checks.
• HVAC training and/or trade school or 5+ years of experience.
• Valid driver’s license.
• Highly organized with attention to detail and follow-through.
• Able to read and interpret blueprints, plans and manuals.
• Team-oriented and collaborative.
• Excellent customer service with a focus on exceeding expectations.
• Able to use iPad, smartphone and GPS for job sites.

Responsibilities

• Lead installation and replacement of HVAC systems following manufacturer specs.
• Mentor and develop lead installers and apprentices.
• Install HVAC equipment, wire high/low voltage, and install duct systems in residential/light commercial buildings.
• Document installations, record serial numbers, and manage parts and billing.
• Coordinate with dispatch and other departments to meet objectives.
• Ensure safety and proper use of PPE and lockout/tagout when required.

Skills

Team leadership

Customer service

Attention to detail

Organizational skills

Reading blueprints

Team collaboration

Education

HVAC training or trade school

Job description

As aLead Residential HVAC Installer, you'll play a vital role in bringing heating and cooling systems to life. Whether it’s a brand-new install or a full replacement, your precision and craftsmanship will keep homes running smoothly year-round.

• Create a positive customer experience by completing the install correctly the first time with quality and care to applicable codes, to avoid refunds and recalls.
• Mentor and develop lead installers and apprentices, under his/her care, into install team lead technicians.
• Mentor team members and apprentices weekly on team’s performance metrics.
• Install HVAC related equipment according to manufacturer’s specifications.
• Wire both high and low voltage to heating and cooling equipment.
• Install copper refrigerant lines to air conditioning units, including soldering and brazing.
• Install sheet metal, duct board, and flex duct systems in residential and lite commercial buildings.
• Properly connect gas lines to heating equipment.
• Complete all required documentation, including checklist, including recording model, serial numbers, and install date recorded in Service Titan on installs and collect, record and deliver fees to designated office administration.
• Understand when to issue a “Lock Out/Tag Out” tag and the required follow-up steps.
• Facilitate order for all parts required for appointments and ensure preparedness for the day of service.
• Record all material used or consumed on the job for job costing and replenishing.
• Work with dispatch to reschedule a follow-up appointment with the customer when the work was not completed during the initial appointment.
• Support technicians on troubleshooting issues as needed.
• Transport materials and tools to the job site and provide proper accounting of assigned tools.
• Keep truck clean, stocked and accurately inventoried.
• Protect customer’s home from damage while working and leave customer’s home cleaner than when we arrived.
• Coordinate with other departments to ensure appropriate job objectives are met effectively and completely.
• Inform a manager if the customer does not have fully functioning HVAC service before leaving the call.
• Communicate the benefits of Club Memberships.
• Manage to performance metrics scorecard.
• Investigate any reported safety issues.
• Support supervisor and/or manager as a resource who can make decisions on behalf of the company for the install team.
• Report any safety issues to manager and/or supervisor.
• Perform other duties as assigned.

• EPA Certified required.
• Must be able to pass drug testing and background checks.
• Completed HVAC training and/or trade school or prior experience is at a minimum of 5 years.
• A valid driver’s license
• Must be highly organized with good attention to detail and follow through.
• Possess good analytical skills and attention to detail with ability to read and interpret blueprints, plans, and manuals.
• Comfortable working collaboratively on a team.
• Excellent customer service skills with the desire to exceed customer expectations.
• Ability to use an iPad, smart phone and read a map or follow GPS.

Why You’ll Love It Here (Benefits/Total Rewards)

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Paid Time Off
• Short Term Disability
• Training & Development Opportunities
• Life Insurance
• Wellness Resources (Gym & Onsite Barber)
• Employee Assistance Program
• Team Lead Provided Company Vehicle and Fuel Card
• Health Savings Account