Lead Automotive Diagnostics & HV Specialist

Volkswagen Group Ireland; Dublin; Sur place; EUR 60 000 - 80 000; Plein temps

Résumé du poste

Volkswagen Group Ireland is seeking an experienced automotive diagnostic professional to join our Aftersales Technical Team, working across multiple brands to support retailers, diagnose complex vehicle issues and advance diagnostic capability. The role combines hands-on technical analysis with regional field visits, mentoring technicians, and contributing to service quality initiatives.

A Master Technician or higher with strong fault-finding skills and knowledge of VW diagnostic systems is

Qualifications

• Qualified Motor Technician (National Craft Certificate or equivalent).
• 5+ years’ experience in an advanced diagnostic/technical support role within the automotive industry.
• Strong fault-finding and diagnostic capability across electrical, electronic and mechanical vehicle systems.
• Experience using manufacturer diagnostic equipment and technical information systems.
• Ability to communicate technical information clearly to technical and non-technical audiences.
• Strong problem-solving skills and the ability to work independently.
• Full clean EU driving licence.
• Willingness to travel throughout Ireland as part of a field-based role.

Responsabilités

• Provide technical support and diagnostic guidance for complex vehicle concerns across all Volkswagen Group brands.
• Support retailers in identifying root causes and implementing effective repairs using approved VW diagnostic systems (ODIS, DISS, Elsa).
• Carry out retailer visits to support complex technical cases and field investigations where required.
• Work closely with retailer technicians and workshop management to develop diagnostic capability and technical standards.
• Support and mentor technicians in advanced diagnostics, electrical systems, high-voltage technology and repair quality.
• Represent Volkswagen Group Ireland at factory technical meetings and communicate key technical information to the Irish retailer network.
• Contribute to Service Dialogue meetings, quality reviews and technical forums.
• Collaborate with Technical Services, Training, Warranty and Brand teams to identify trends and support continuous improvement initiatives.
• Assist with product quality investigations and field actions as required.

Connaissances

Fault diagnosis

Electrical systems

Diagnostic equipment usage

Communication

Problem solving

Driving licence

Travel readiness

Formation

Motor Technician cert

Outils

ODIS

DISS

Elsa

Description du poste

Volkswagen Group Ireland is seeking an experienced automotive diagnostic professional to join our Aftersales Technical Team, working across multiple brands to support retailers, diagnose complex vehicle issues and advance diagnostic capability. The role combines hands-on technical analysis with regional field visits, mentoring technicians, and contributing to service quality initiatives.

A Master Technician or higher with strong fault-finding skills and knowledge of VW diagnostic systems is