Laboratory IT Systems Analyst – GxP

QPTech Ltd; Limerick; On-site; EUR 83,000 - 104,000; Full time

Job summary

QPTech Ltd. in Limerick is seeking a Senior Analyst – Laboratory IT Systems to support the installation, validation and ongoing maintenance of computerised analytical instrumentation across laboratory and manufacturing environments.

The role requires hands-on technical work with Active Directory, CSV, and data integrity controls, collaborating with lab users, engineering teams and corporate IT. On-site work is predominant in a pharmaceutical setting.

Qualifications

• 3+ years’ experience in pharmaceutical, medical device or other regulated industry.
• Experience supporting computerised systems within a regulated environment.
• Strong troubleshooting skills with analytical equipment software.
• Experience with Active Directory including users, groups, OUs and GPOs.
• Knowledge of GxP, cybersecurity and data integrity requirements.
• Experience with Computer System Validation (CSV) would be advantageous.

Responsibilities

• Install, configure, validate and maintain computerised analytical instrumentation systems.
• Develop in-depth IT functionality for laboratory systems.
• Draft and maintain SOPs and procedures.
• Deliver CSV work products for new and existing systems.
• Provide technical support for systems connected to lab equipment.
• Troubleshoot user accounts, access and configuration issues.

Skills

Analytical troubleshooting

GxP compliance

Cybersecurity

Data integrity

Regulated environment

Communication with stakeholders

Education

Bachelor's Degree in Computer Science, Engineering or related technical discipline

Tools

Active Directory

LabVantage

Empower

NuGenesis

SQL Server

MySQL

Oracle

Job description

Senior Analyst – Laboratory IT Systems

Location: Limerick

Work Model: Predominantly On-Site

Sector: Pharmaceutical / Life Sciences

Hourly Rate: Between €40 - €50 per hour, depending on experience

QPTech is currently recruiting a Senior Analyst – Laboratory IT Systems for a major pharmaceutical client based in Limerick.

This is a hands-on technical role supporting the installation, validation and ongoing maintenance of computerised instrument systems across both laboratory and manufacturing environments.

The successful candidate will work closely with laboratory users, engineering teams, vendors and corporate IT groups to ensure systems are maintained in line with GxP, cybersecurity, data integrity, lifecycle management and quality requirements.

Key Responsibilities

• Support the installation, configuration, validation, upgrade and maintenance of computerised analytical instrumentation systems.
• Develop an in-depth understanding of the IT functionality associated with analytical equipment and laboratory systems.
• Draft and maintain IT-related SOPs and procedures.
• Develop and execute Computer System Validation (CSV) deliverables for new and existing systems.
• Provide technical support for computer systems connected to laboratory and analytical instrumentation.
• Troubleshoot issues relating to analytical equipment software, user access, permissions and system configuration.
• Administer and manage user accounts within Active Directory and other identity management platforms.
• Manage Active Directory users, groups, organisational units and Group Policies.
• Ensure appropriate system access and permissions are maintained using role-based security models.
• Train and assist users in the correct use of analytical equipment applications and computerised systems.
• Coordinate system changes, upgrades and enhancements with vendors and corporate technology teams.
• Act as a liaison between corporate IT groups and local business users.
• Support the ongoing lifecycle management of systems, ensuring applications and platforms remain on supported versions.
• Participate in and support internal and external audit activities.
• Contribute to team meetings, project activities and continuous improvement initiatives.

Experience Required

• Approximately 3+ years’ experience within the pharmaceutical, medical device or another regulated industry.
• Experience supporting computerised systems within a regulated environment.
• Strong troubleshooting skills and an understanding of analytical equipment software.
• Experience working with Active Directory, including users, groups, OUs and Group Policy.
• Experience troubleshooting user accounts, login issues, permissions and access controls.
• Knowledge of GxP, cybersecurity and data integrity requirements.
• Experience with Computer System Validation would be highly advantageous.

Technical Experience

Experience with some of the following would be particularly relevant:

• Computer System Validation (CSV)
• GxP compliance
• Laboratory IT Systems / LIMS
• Active Directory
• Analytical instrumentation support
• Laboratory Execution Systems
• Empower
• NuGenesis
• LabVantage
• SQL Server, MySQL or Oracle
• IT infrastructure platforms
• ISA-95 architecture
• Data integrity and cybersecurity controls

You do not necessarily need experience across every technology listed, but you should have a strong technical foundation and experience working with computerised systems in a regulated environment.

Qualifications

A Bachelor’s Degree in Computer Science, Engineering or a related technical discipline is preferred.

Personal Skills

We are looking for someone who:

• Communicates effectively with both technical and non-technical stakeholders.
• Can build strong working relationships with laboratory users and technical teams.
• Is comfortable troubleshooting technical issues independently.
• Can work effectively under occasional time pressure.