At Olympus, we believe that meaningful progress in healthcare starts with strong partnerships, innovative thinking and people working together towards a shared purpose.
We are looking for a commercially astute, relationship-driven leader to join us as Key Account Manager & Country Lead, a role which combines strategic customer leadership with the ability to shape how Olympus operates, collaborates and succeeds at a country level.
In this highly visible role, you will be instrumental in strengthening our partnerships with key healthcare organisations, identifying new opportunities for sustainable growth and bringing together the breadth of Olympus expertise, technologies and solutions to deliver greater value for our customers and the patients they serve.
Beyond your commercial responsibilities, you will act as a champion for our "One Olympus" culture, helping to create an engaged, collaborative and high-performing organisation where people and ideas can thrive.
Your responsibilities
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Shape strategic partnerships and unlock growth
- Take ownership of developing and delivering ambitious, forward-thinking account strategies that strengthen our position with key healthcare customers
- Build influential, long-term relationships with senior healthcare decision-makers, positioning Olympus as a trusted strategic partner
- Identify and unlock new commercial opportunities by connecting customer needs with the full breadth of our products, technologies and solutions
- Lead meaningful customer engagement initiatives that deliver sustainable growth and measurable value
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Bring the power of One Olympus to our customers
- Act as a catalyst for collaboration across our business units, bringing together expertise, capabilities and perspectives to create stronger customer solutions
- Connect teams and stakeholders around shared commercial priorities, ensuring a coordinated and compelling approach to strategic opportunities
- Challenge traditional ways of working, break down organisational barriers and inspire greater collaboration across the business
- Champion a unified approach to customer engagement, ensuring we show up as one connected, customer-focused organisation
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Elevate the customer experience
- Help shape a seamless, consistent and differentiated customer experience across every interaction with Olympus
- Build strong partnerships across commercial, operational and functional teams to ensure we deliver on our commitments
- Represent Olympus with credibility and influence among senior healthcare stakeholders, understanding their evolving challenges and priorities
- Translate customer insights into opportunities to strengthen relationships, improve experiences and create lasting value
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Champion country leadership and organisational excellence
- Play an influential role in shaping a positive, inclusive and engaging country culture where employees feel connected to our purpose and empowered to succeed
- Act as a trusted adviser and constructive partner to Cluster Management and Board Members, contributing valuable local perspectives to strategic discussions
- Help translate broader organisational priorities into meaningful country-level initiatives and outcomes
- Inspire collaboration, continuous improvement and shared accountability, strengthening the way we work together as One Olympus
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Lead with integrity and accountability
- Partner closely with the Office Manager and relevant stakeholders to support effective governance, risk management and operational oversight
- Champion a culture of integrity, quality and compliance, ensuring our activities reflect the highest ethical and professional standards
- Contribute to an environment where responsible decision‑making, continuous improvement and operational excellence are embedded in everyday practice
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You'll be an accomplished commercial leader with a strong track record in medical technology, healthcare or a closely related industry, bringing the experience and commercial acumen to drive sustainable business growth
- Proven experience leading, developing and motivating field‑based sales teams, creating a culture of collaboration, accountability and high performance
- Exposure to general management or P&L responsibility, understanding how to balance commercial opportunities with broader organisational priorities
- Strong understanding of the Irish healthcare landscape, including its market dynamics, procurement processes and key decision‑makers
- Natural relationship builder and influencer, confident engaging with senior healthcare stakeholders, executive leadership teams and cross‑functional colleagues to build trust and drive shared outcomes
- Effective and compelling communicator, able to translate complex information into clear, structured and balanced recommendations that support informed decision‑making
- Brings people together across organisational boundaries and champions a unified, customer‑focused approach
- Sound and considered decision‑maker, combining commercial ambition with integrity, good judgement and a commitment to protecting Olympus' reputation and long‑term success
- Educated to degree level or bringing equivalent relevant professional experience, ideally gained within the MedTech sector
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Customer focus: Building strong customer relationships and delivering customer‑centric solutions.
- Decision quality: Making good and timely decisions that keep the organization moving forward.
- Strategic mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies.
- Action oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Ensures accountability: Holding self and others accountable to meet commitments.
- Demonstrates self‑awareness: Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
- Situational adaptability: Adapting approach and demeanour in real time to match the shifting demands of different situations.
- Develops talent: Developing people to meet both their career goals and the organization’s goals.
- Drives engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
- Competitive salary and performance-related bonus – recognising your contribution and rewarding the impact you make
- Generous annual leave – giving you time to rest, recharge and enjoy life outside work, with additional leave awarded as your service grows
- Company car or car allowance – providing flexibility and support for your professional and personal travel needs
- Private medical cover – helping you prioritise your health and access additional healthcare support
- Comprehensive pension scheme – supporting your long‑term financial wellbeing and helping you plan confidently for the future
- Employee Assistance Programme – providing confidential support and practical guidance for your mental, emotional and personal wellbeing
- Health and lifestyle benefits – including discounted gym memberships and wellness programmes to help you stay active and healthy
- Everyday savings and rewards – access to cashback, exclusive offers and discounts with participating retailers
Further information
We value the diversity of individuals, perspectives, and lifestyles, and prioritise inclusion and mutual respect. We are committed to fostering a non-discriminatory, inclusive work environment where everyone feels a sense of belonging. Empathy and unity are core to our company culture, empowering employees to contribute fully and flourish.