Kaizen Lead

CRC Central Remedial Clinic; Dublin; On-site; EUR 61,000 - 79,000; Full time

Job summary

CRC Central Remedial Clinic in Ireland seeks a Kaizen Lead to drive continuous improvement across services for children, families, and adults. You will embed Lean/Kaizen methodologies, facilitate workshops, deliver training, and help teams redesign processes for measurable impact.

You will collaborate with frontline teams, analyze operational data, and foster a culture of learning and operational excellence to enhance CRC services.

Qualifications

• Three years experience in operational improvement, continuous improvement, Lean, Kaizen, or service improvement roles.
• Experience leading and facilitating workshops, training sessions, or improvement events.
• Excellent knowledge of Lean methodologies, Kaizen principles, and process improvement tools.
• Strong organisational and project coordination skills.
• Experience working collaboratively across multidisciplinary teams.
• Excellent communication, facilitation, and stakeholder engagement skills.
• Ability to analyse operational processes and identify improvement opportunities.
• Strong problem-solving and change management skills.
• Passion for person centred improvement and service excellence.
• Demonstrates excellent knowledge of data analytics and uses insights to shape improvement activity, inform decision-making, and present findings effectively to a wide range of audiences.
• Experience within healthcare, disability, community, or social care services.
• Lean Six Sigma qualification or equivalent improvement certification.
• Experience delivering Rapid Process Improvement Workshops (RPIWs).
• Knowledge of quality improvement frameworks and operational performance measures.
• Experience developing and delivering staff training programmes.

Responsibilities

• Facilitate improvement workshops and training sessions for CRC teams.
• Support embedding Lean, Kaizen and continuous improvement across services.
• Collaborate with multidisciplinary teams to design practical, data-informed improvements.
• Drive measurable improvements in service delivery and user experience.

Skills

Operational improvement

Lean methodologies

Kaizen principles

Workshop facilitation

Data analytics

Stakeholder engagement

Change management

Healthcare experience

Six Sigma

RPIWs

Job description

Be Part of Something Transformational – CRC are seeking a Kaizen Lead

Support. Empower. Improve.

We are excited to offer an opportunity for an ambitious, values-driven Kaizen Lead to join CRC at a pivotal moment in our organisational journey. Guided by our 2025–2030 strategy and grounded in the CRC values of stewardship, person centredness, courage, respect, collaboration, and quality, we are seeking an improvement professional who is passionate about helping teams deliver exceptional services for the children, families, and adults at the heart of everything we do.

As Kaizen Lead, you will play an important operational role in supporting CRC’s transformation journey by embedding a culture of continuous improvement, operational excellence, innovation, and learning across the organisation. Reporting to the Head of Kaizen & Continuous Improvement, you will work directly with teams and services to support improvement initiatives, facilitate workshops, deliver training, and help embed Lean and Kaizen methodologies into everyday practice.

This role is ideal for someone who enjoys working collaboratively with frontline teams, solving problems, facilitating change, and supporting services to improve how they work. You will help teams rethink processes, improve experiences, and deliver measurable impact through practical, person centred, and data-informed improvement initiatives.

You will champion Lean, Kaizen, and continuous improvement methodologies to support teams in delivering high quality, integrated, and efficient services. With a strong focus on operational delivery, collaboration, innovation, and service improvement, you will facilitate projects and workshops that enhance outcomes, streamline processes, strengthen teamwork, and promote a culture of continuous learning and operational excellence.

If you are motivated by the opportunity to make a meaningful difference, passionate about improvement and innovation, and excited to contribute to a values-led organisation undergoing transformational change, we would love to hear from you.

Our Values in Action

Person Centredness

Support teams to design and improve services around the needs, experiences, and priorities of children, families, and adults accessing CRC services. Ensure person centred thinking remains central to all improvement activities, workshops, and operational changes.

Quality

Support the collection, analysis, and use of operational and quality data to identify opportunities for improvement, monitor outcomes, and enhance service delivery. Help teams use evidence, feedback, and learning to drive continuous improvement and operational excellence.

Respect

Build positive and respectful working relationships with staff, service users, managers, and colleagues across CRC. Promote a culture of collaboration, open communication, reflective practice, and shared ownership of improvement.

Courage

Encourage teams to think differently, challenge existing processes, and explore innovative approaches to service improvement. Support the development of practical and creative solutions that improve operational effectiveness and service user experience.

Collaboration

Work closely with interdisciplinary teams, operational leaders, and stakeholders to support improvement initiatives, facilitate workshops, gather insights, and co-design sustainable solutions. Promote teamwork, engagement, and shared learning across services.

Stewardship

Support responsible use of resources and promote value for money through operational improvement initiatives. Identify and share examples of good practice, innovation, efficiency, and continuous improvement across CRC services.

Message from the Head of Quality, Risk and Safety

“At CRC, our Kaizen journey is only beginning and that’s what makes this such an exciting opportunity. We are building a culture where curiosity is encouraged, improvement is continuous, and every team member has the opportunity to shape how we work and deliver services.”

We are looking for someone who enjoys working alongside teams to solve problems, improve processes, and create meaningful change. Someone who understands that small improvements can make a significant difference to the experiences of the children, families, and adults we support.

In this role, you will work directly with teams across CRC to facilitate improvement workshops, support innovation, deliver training, and help embed continuous improvement into everyday practice. You will have the opportunity to develop your own skills and experience while helping services evolve in practical and meaningful ways.

You do not need to have all the answers. What matters most is your mindset a willingness to learn, a passion for improvement, strong collaboration skills, and the confidence to support teams through change. If you bring energy, curiosity, compassion, and a practical approach to problem solving, you will thrive here.

We would be delighted to welcome you to CRC’s Kaizen and Continuous Improvement journey.

Essential Criteria

• Three years experience in operational improvement, continuous improvement, Lean, Kaizen, or service improvement roles.
• Experience leading and facilitating workshops, training sessions, or improvement events.
• Excellent knowledge of Lean methodologies, Kaizen principles, and process improvement tools.
• Strong organisational and project coordination skills.
• Experience working collaboratively across multidisciplinary teams.
• Excellent communication, facilitation, and stakeholder engagement skills.
• Ability to analyse operational processes and identify improvement opportunities.
• Strong problem-solving and change management skills.
• Passion for person centred improvement and service excellence.
• Demonstrates excellent knowledge of data analytics and uses insights to shape improvement activity, inform decision-making, and present findings effectively to a wide range of audiences.
• Experience within healthcare, disability, community, or social care services.
• Lean Six Sigma qualification or equivalent improvement certification.
• Experience delivering Rapid Process Improvement Workshops (RPIWs).
• Knowledge of quality improvement frameworks and operational performance measures.
• Experience developing and delivering staff training programmes.

For the Full Job Specification please see the attached document.

Department of Health Salary Scale, Grade VII - code 0582 (Salary Scale - €60,613 to €78,795 – Inc. 2 LSI’s).

Applicants must demonstrate in their CV and supporting documentation how they meet the criteria for the role as short-listing will apply.

Applications must be received on or before 23rd Septmeber 2026.

Data Protection: Please refer to crc_job_application_privacy_notice.pdf to learn more about how we handle your personal data and the rights that you have during the recruitment cycle.

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