Outreach/Home Support Manager

Kerry Parents & Friends Association; Ireland; On-site; EUR 52,000 - 68,000; Full time

Benefits offered by this job

Sick Pay Scheme

Paid Maternity Leave

Flexible Working

Employee Assistance Programme

Pension Scheme

Parking ( Site Dependent)

Generous Annual Leave

Access to training

Job summary

Kerry Parents and Friends Association is seeking an Outreach/Home Support Manager to lead the coordination and delivery of tailored support services that enable independent living and community engagement.

You will supervise an outreach team, develop service plans, and work with families and agencies to ensure responsive, high-quality care across Kerry. A fixed-term, full-time role with weekend coverage may apply.

Qualifications

• Must be registered in CORU or have CORU registration evidence.
• Minimum Level 7 degree in Social Care; Level 8 desirable.
• Formal management qualification in health or social care.
• At least three years’ management or supervisory experience.
• Demonstrated CPD and knowledge of HR processes.
• Computer literacy including Microsoft Office and information systems.

Responsibilities

• Lead the strategic direction and day to day operations of Outreach/Home Support.
• Develop and implement outreach strategies to grow service reach.
• Collaborate with individuals, families and partner agencies to align services.
• Provide leadership and supervision to the outreach team.
• Oversee service plans and timely reporting to senior management.
• Ensure high quality care and continuous improvement.

Skills

Leadership

Communication

Organisation

Interpersonal skills

People management

Problem solving

Education

Level 7 Social Care degree

Level 8 Social Care (desirable)

CORU registration/approved qualification

Formal management qualification in health or social care

Nursing registration (NMBI)

Tools

Microsoft Office

Information systems

Job description

As a Section 39 organisation, KPFA operates its own pay scales.

Annual increments are awarded up to the maximum point of the relevant scale.

We are seeking a compassionate and proactive Outreach/Home Support Manager to join our team and play a vital role in enhancing the lives of individuals with intellectual disabilities.

This position offers an exciting opportunity to lead the coordination and delivery of tailored support services that empower individuals to live independently and thrive within their communities.

If you possess excellent organisational skills, a passion for making a positive impact, and a dedication to supporting others in achieving their full potential, we would love to hear from you.

Post:

Outreach / Home Support Manager

Contract:

Fixed Term, Full-Time (39 hrs per week)

Location:

Community based throughout Kerry - For informal queries, please contact [e-mail].

Roster:

Mon - Thurs: 09:00 - 17:30 / Fri: 09:00 - 16:30

• Please note, rosters may be subject to change due to the operational requirements of the service*

Role Overview

• Lead the strategic direction and day to day operations of the Outreach/Home Support Service, ensuring the delivery of high quality, person centred care that promotes independence and community engagement for individuals.
• Drive the development and implementation of outreach strategies to enhance community awareness, foster strong stakeholder relationships, and expand service reach.
• Work closely with individuals, their families, referral agencies, and other key partners to ensure services are effectively aligned with identified needs and risks, and that they are delivered in a responsive and proportionate manner.

Key Responsibilities

• Provide leadership and supervision to a dedicated outreach team, ensuring consistent delivery of high quality care and support that aligns with best practices, national policies, and Association standards.
• Oversee the creation, implementation, and evaluation of service plans, ensuring all reports and documentation are submitted in a timely manner to senior management.
• Continuously assess and refine the Outreach Service’s operational practices, ensuring alignment with both regulatory standards and the strategic goals of the Association.
• Manage the service’s performance, ensuring continuous improvement through effective case management, monitoring, and evaluation processes.
• Ensure adequate resource management and team development, fostering a culture of accountability, collaboration, and high performance within the outreach team.
• Coordinate service delivery that may require weekend work (Saturdays) and occasional direct support, ensuring appropriate coverage and quality of care across all service areas.

Essential Criteria

• Be registered in the Social Care Workers Register maintained by the Social Care Workers Registration Board maintained by CORU and hold a minimum Level 7 degree in Social Care (Level 8 desirable) OR
• Hold a CORU approved Social Care Worker qualification and have applied for CORU registration (evidence of application will be necessary) minimum Level 7 degree (Level 8 desirable) (https://coru.ie/health-and-social-care-professionals/education/approved-qualifications/social-care-workers OR
• Be registered as a nurse in the General, Intellectual Disability or Psychiatric Division of the Register of Nurses kept by Bord Altranais agus Cnaimhseachais na hEireann (Nursing & Midwifery Board of Ireland).
• Hold a formal management qualification in health or social care (minimum Level 6, e.g., Certificate/Diploma/Degree in Leadership or Management); and
• At least three years’ management or supervisory experience in the sector, which must include the supervision of staff and volunteers.
• Demonstrate evidence of Continuing Professional Development (CPD).
• Have the clinical, managerial and administrative capacity to properly discharge the functions of the role.
• Have a suitable standard of professional attainments.
• Have the requisite knowledge and ability (including a high standard of suitability and ability for the proper discharge of the duties of the office).
• Be computer literate including proficiency in Microsoft Office and knowledge and proficiency of using information systems.
• An excellent knowledge of statutory regulations, standards, the role of a person in charge and Health Act 2007.
• Good understanding of HR processes including grievances, disciplinaries, people management, communication and engagement.
• Must have excellent communication and interpersonal skills and a high level of flexibility.
• A proven ability to lead and support teams.
• Experience of commitment to promoting community presence and ability to demonstrate problem solving skills.
• Must have experience of using alternative communication methods.

Other

• Hold a full driver’s licence, have proven driving experience and be willing to drive Association vehicles. When using own vehicle for work purposes, the successful applicant must have access to a roadworthy vehicle with valid business insurance, or be able to obtain insurance for business use.
• Applicants must have the necessary authorisation to work in Ireland and will be asked to provide supporting documentation during the recruitment process.

Highly Desirable requirements

• Post-Graduate Diploma or Masters Degree in a relevant discipline.
• Previous experience and understanding of how to support individuals with very specific and clinical support requirements and a clear understanding of the importance of working in line with written protocols and guidelines is desirable.

Employee Benefits

• Sick Pay Scheme
• Paid Maternity Leave
• Flexible Working
• Employee Assistance Programme
• Pension Scheme
• Parking ( Site Dependent)
• Generous Annual Leave
• Access to income continuance scheme
• Discounted Health Insurance
• Access to training

(A panel may be formed from which future vacancies for Outreach/Home Support Manager may be filled up to the 31st of March 2027).

• In relation to offers of employment, evidence of relevant employment experience must be clearly detailed in your CV. Failure to provide this information, along with a satisfactorily completed verification of service form before an agreed start date, will result in placement at Point 1 of the applicable scale. Incremental credit will only be applied from the date correct documents are submitted.*

Your CV must be written independently and accurately reflecting your own experience, skills, and competencies. The use of AI or automated tools to complete any part is not permitted.

Canvassing

Any attempt by candidates or others acting on their behalf, directly or indirectly, through written communication or any other means, to canvass or influence in the candidate's favour any staff member of Kerry Parents and Friends Association, or any individual involved in interviewing or evaluating applicants, will result in the candidate's automatic disqualification from the position.

Kerry Parents and Friends Association is an equal opportunities employer