Junior Operations & Field Support Specialist

Indra Group UK & Ireland; Dublin; On-site; EUR 26,000 - 32,000; Full time

Benefits offered by this job

Annual Leave 24 days + holidays

Pension 7% employee & 7% employer

Private medical insurance

Learning and development programs

Travel & expense allowances

Collaborative work environment

Job summary

Indra Group UK & Ireland is seeking a General Operative & Office Administrator to support the Next Generation Ticketing (NGT) Managed Service. The role combines warehouse operations, equipment logistics, reception and office administration, basic IT support and travel coordination.

This junior, practical role offers supervised exposure to Field Service Engineering and Laboratory & Field Support paths, with a potential development route across operational support functions.

Qualifications

• Leaving Certificate or equivalent with a QQI Level 5/6 in IT/Business Administration/Logistics or related discipline, or equivalent work experience.
• 1-2 years' experience in office administration, IT support, warehouse operations, logistics or operational support.
• Good working knowledge of Microsoft 365 applications (Outlook, Excel, Word, Teams).
• Practical experience supporting workplace IT equipment (laptops, monitors, peripherals).
• Experience handling deliveries, stock movements or general operational logistics.
• Experience coordinating administrative activities and liaising with internal stakeholders or suppliers.
• Strong organisational and customer-service skills.
• Full, clean driving licence valid in Ireland.
• Hands-on, independent work ethic with ability to prioritise tasks.

Responsibilities

• Support goods receipt, storage, picking, packing, staging and dispatch of devices, tools and consumables.
• Record device serial numbers and stock movements in Maximo or similar systems.
• Coordinate PMV deliveries and field logistics with the Field Service Coordinator.
• Provide reception and front-desk support at the Dublin HQ; manage access cards and visitor badges.
• Assist with desk-side IT setup and meeting room AV equipment preparation.
• Assist procurement on requisitions, quotations, and supplier engagement.
• Coordinate domestic and international travel bookings for the Operations team.
• Develop towards Field Operations roles through training and supervised activities.

Skills

Microsoft 365

Outlook

Excel

Word

Teams

Maximo

Education

QQI Level 5/6 qualification (IT / Admin / Logistics)

Tools

Maximo

Job description

Indra Group UK & Ireland is seeking a General Operative & Office Administrator to support the Next Generation Ticketing (NGT) Managed Service. The role combines warehouse operations, equipment logistics, reception and office administration, basic IT support and travel coordination.

This junior, practical role offers supervised exposure to Field Service Engineering and Laboratory & Field Support paths, with a potential development route across operational support functions.