Jewellery Sales Lead & Customer Experience Coach

Brownthomasarnottscareers; Limerick; Hybrid; EUR 17,000 - 22,000; Full time

Job summary

Lynott Jewellery at Brown Thomas Arnotts in Limerick is seeking a highly organized and proactive Sales Advisor. You will lead customer interactions, share detailed product knowledge, and drive sales in a fast-paced retail setting.

You will collaborate with the team to achieve targets, coach new members, and maintain an attractive counter presentation. Experience in jewellery or fashion retail and an interest in social media are valued.

Qualifications

• Proven ability to drive sales and deliver exceptional customer service.
• Clear and confident communication with customers and teammates.
• Experience using social media for brand or product promotion is a plus.
• Ability to stay composed and efficient during busy periods.
• Willingness to adapt to changing business needs and peak seasons.
• Commitment to providing a high-quality shopping experience.

Responsibilities

• Influence sales and deliver outstanding customer service by sharing knowledge of products.
• Build product knowledge and stay up to date with jewellery and accessory lines.
• Meet and exceed personal and team sales targets through upselling and suggestive selling.
• Support and coach newer team members to maintain performance.
• Merchandise the counter to maintain high shop floor standards.
• Contribute to online fulfilment and social media tasks when required.

Skills

Strong selling skills

Excellent communication

Social media skills

Work under pressure

Flexible to change

Customer service focus

Attention to detail

Positive attitude

Job description

Lynott Jewellery at Brown Thomas Arnotts in Limerick is seeking a highly organized and proactive Sales Advisor. You will lead customer interactions, share detailed product knowledge, and drive sales in a fast-paced retail setting.

You will collaborate with the team to achieve targets, coach new members, and maintain an attractive counter presentation. Experience in jewellery or fashion retail and an interest in social media are valued.