Japan Market Quality Controller: Localized Search Expert

TELUS Digital AI Community; Dublin; On-site; EUR 55,000 - 90,000; Full time

Benefits offered by this job

Occupational health care

Sport & culture benefits

Multicultural environment

Charity & well-being activities

Company events

Employee referral bonuses

Job summary

Telus Digital seeks a Quality Controller to improve Japanese market search results by applying deep cultural knowledge and linguistic fluency. The role focuses on analytics to localize online experiences for JP users and requires living in Japan or recent work experience there.

The ideal candidate will guide internal teams with cultural expertize, design training via eLearning, and collaborate across markets to ensure consistent quality in internet search results for Japanese users.

Qualifications

• Fluent in Japanese with deep understanding of Japan's culture, economy and media.
• Experience living or working in Japan for several years is required.
• Able to analyze data to inform decisions and localize online experiences.

Responsibilities

• Provide cultural expertise of Japan for the business and customers.
• Manage a global team of quality resources and monitor performance.
• Deliver training through web-based materials and webinars.
• Communicate best practices across markets to ensure consistency.

Skills

Fluent Japanese

Lived in Japan

Cultural knowledge

Data analysis

Time management

Tools

Microsoft Office

Google Suite

Content authoring tools

eLearning content design

Job description

Telus Digital seeks a Quality Controller to improve Japanese market search results by applying deep cultural knowledge and linguistic fluency. The role focuses on analytics to localize online experiences for JP users and requires living in Japan or recent work experience there.

The ideal candidate will guide internal teams with cultural expertize, design training via eLearning, and collaborate across markets to ensure consistent quality in internet search results for Japanese users.