IT Smart Hands Engineers (Shift)

Presidio IT Recruitment; Dublin; On-site; EUR 34,000 - 55,000; Full time

Job summary

Presidio IT Recruitment is seeking IT Smart Hands Engineers for long-term contract opportunities in West Dublin. The role focuses on hardware break/fix, installation of IT equipment, and hands-on support in a brand-new warehouse environment.

You will cover 24x7 shift patterns, require own transport, and hold CompTIA A+ certification. Prior experience with datacentre or deployment-type roles is preferred. On-site tasks include provisioning, connectivity checks, and asset management.

Qualifications

• CompTIA A+ certification is mandatory.
• Experience with hardware break/fix and IT equipment installation.
• Ability to work a 24x7 shift pattern.
• Own transport is required.
• Familiarity with ticketing systems for incident management.
• No visa sponsorship is available for this role.

Responsibilities

• Inspect warehouse and office IT equipment, performing basic diagnostics.
• Replace or install components and peripherals as needed.
• Verify connectivity, cabling and power status of devices.
• Deploy and configure end-user and infrastructure devices on site.
• Assist with on-site upgrades, patches and maintenance.
• Provide support to remote teams during incident investigations and resolutions.
• Record installation, movement, and removal of equipment for asset management.
• Conduct physical inventory and asset verification checks.

Skills

CompTIA A+

Own transport

Hardware break/fix

IT equipment installation

Ticketing systems

24x7 shift

No Visa sponsorship

Job description

Presidio IT Recruitment are seeking a number of IT Smart Hands Engineers for long-term contract opportunities in West Dublin. As an IT Smart Hands Engineer, you will join a team of specialists to support a brand new state-of -the-art warehouse environment.

You will be responsible for hardware break/fix, network device troubleshooting and asset management. Previous experience in physical IT equipment installation, hardware diagnostics, device replacement, connectivity checks and structured troubleshooting is required.

This role includes a 24*7 shift rota and candidates will have transport and CompTIA A+ certification.

What will you do?

• Physical inspection and basic diagnosis of warehouse and office IT equipment
• Replacement or installation of components and peripherals.
• Physical checks, power cycling, cabling and connectivity verification.
• Physical deployment and configuration, installation, replacement and removal of end-user and infrastructure devices.
• Connection and disconnection of equipment and peripherals.
• Physical inspection of network devices, cabling, ports, power and status indicators.
• Connection, disconnection or replacement of equipment
• Onsite assistance with planned upgrades, patching and maintenance activities.
• Physical intervention where required during remotely managed changes.
• Monitoring and alerting remediation and escalation
• Facilitation and assistance for authorised vendor engineers attending site.
• Provision of Smart Hands and Eyes assistance to remote support teams during incident creation, investigation and resolution.
• Recording installation, movement, replacement and removal of equipment as required.
• Physical inventory and asset verification checks.

What do you need?

• Previous experience in a similar role (Datacentre Technician, Deployment Engineer, IT Support Analyst)
• CompTIA A+ (mandatory)
• Own transport
• Experience in hardware break/fix and IT equipment installation
• Understanding of ticketing systems
• Ability to work 24*7 shift
• No Visa restrictions as sponsorship not possible

Beneficial to have

• Understanding of network support
• CCST and / or CompTIA Network+
• Endpoint administration (Intune, Autopilot and Entra ID)