Investments Operations Associate - Dublin (Hybrid)

Marsh McLennan; Dublin; Hybrid; EUR 65,000 - 90,000; Full time

Job summary

Marsh in Dublin is seeking a proactive Client Operations Associate to join the Investments Solutions Public Operations team. This hybrid role focuses on onboarding clients, fund launches, and day-to-day operations across a portfolio of clients, coordinating with internal and external parties to ensure timely, accurate service.

You will work independently on tasks, own defined responsibilities, support governance forums, and help drive improvements in processes and controls while delivering a

Qualifications

• Experience in operations, client servicing, service management, or similar environment.
• Strong knowledge of fund operations, including fund accounting, middle office, and transfer agency.
• Ability to manage priorities, work independently on tasks, and bring structure to operational issues.
• Good stakeholder management skills, with the confidence to work across internal teams and external counterparties.
• Strong attention to detail, sound judgement, and a commitment to high standards of service.
• Ability to balance multiple priorities in a dynamic environment.
• Experience supporting client relationships, governance activity, onboarding, or change delivery is desirable.
• Confidence working in a fast-paced environment with a broad and varied remit.

Responsibilities

• Coordinate day-to-day operational activity for assigned client relationships and maintain strong stakeholder relationships.
• Provide timely, accurate and professional responses to operational requests, queries and issues.
• Track actions, dependencies and timelines across client and operations workstreams; escalate where needed.
• Prepare and maintain service logs, governance materials, KPI reporting and other operational docs.
• Support monthly service reviews and governance forums by gathering updates and following through on outcomes.
• Coordinate with internal teams and third parties to ensure smooth delivery of activities.
• Support onboarding, transition and change activity with timely completion of tasks.
• Monitor recurring issues, service trends and operational risks; identify improvement opportunities.
• Contribute to process and control improvements and to client service quality.
• Represent the team professionally in internal discussions and stakeholder management.

Skills

Operations experience

Client servicing

Fund operations

Stakeholder management

Attention to detail

Independent worker

Job description

Marsh in Dublin is seeking a proactive Client Operations Associate to join the Investments Solutions Public Operations team. This hybrid role focuses on onboarding clients, fund launches, and day-to-day operations across a portfolio of clients, coordinating with internal and external parties to ensure timely, accurate service.

You will work independently on tasks, own defined responsibilities, support governance forums, and help drive improvements in processes and controls while delivering a