Internal Account Executive

NPP Group; Ireland; On-site; EUR 32,000 - 45,000; Full time

Benefits offered by this job

Pension Fund

Parking

Training

TPBN1_IJ

Job summary

NPP Ireland is seeking an Internal Account Executive to join our busy commercial unit. You will provide support to customers and the sales team, ensure smooth order processing, and maintain accurate records in our database, in a fast-paced environment.

This role requires strong administrative skills, attention to detail and a proactive approach. You will help generate sales reports, assist in upselling and cross-selling NPP products, and collaborate across departments. Dublin 11 with parking.

Qualifications

• Proven experience in an administrative role, ideally within a sales environment.
• Highly organised with the ability to multitask effectively across a variety of duties.
• Excellent attention to detail and a proactive approach to problem-solving.
• A strong team player with excellent written and verbal communication skills.
• Motivated to learn and grow with a diverse range of products and services.
• Ability to work collaboratively and contribute positively to a team environment.

Responsibilities

• Provide administrative support to the sales team, ensuring efficient processing of orders and customer enquiries.
• Maintain and update customer records in our database.
• Assist in the generation of sales reports for the field sales team.
• Communicate effectively with customers to address their needs and inquiries.
• Collaborate with team members across all departments to streamline processes and enhance customer satisfaction.
• Manage scheduling and project coordination for the sales team.
• Assist in identifying opportunities for upselling and cross-selling NPP products and services.
• General administration and answering incoming calls to the sales department as needed.

Skills

Administrative experience

Highly organised

Attention to detail

Team player

Excellent written & verbal comunicação

Customer service oriented

Multitasking

Proactive problem solving

Willingness to learn and grow

Tools

Excel

SAP

Job description

Are you interested in joining a fast-growing packaging and machinery company? NPP Ireland is seeking an Internal Account Executive to join our dynamic team. As a member of our busy commercial unit, you will provide support to our customers and sales team, ensuring smooth operations in a fast-paced environment. This role demands strong administrative skills and a keen eye for detail, making you an integral part of our organisational success. At NPP, we pride ourselves on fostering a collaborative culture that values each team member's contributions and encourages professional growth whilst valuing diversity. Applications from candidates with excellent customer services skills are welcome from all backgrounds. Our offices are conveniently located in Coldwinters, Dublin 11, with parking facilities.

Roles & Responsibilities

• Provide administrative support to the sales team, ensuring efficient processing of orders and customer enquiries.
• Maintain and update customer records in our database.
• Assist in the generation of sales reports for the field sales team.
• Communicate effectively with customers to address their needs and inquiries.
• Collaborate with team members across all departments to streamline processes and enhance customer satisfaction.
• Manage scheduling and project coordination for the sales team.
• Assist in identifying opportunities for upselling and cross-selling NPP products and services.
• General administration and answering incoming calls to the sales department as needed.

Skills / Attributes

• Proven experience in an administrative role, ideally within a sales environment.
• Highly organised with the ability to multitask effectively across a variety of duties.
• Excellent attention to detail and a proactive approach to problem-solving.
• A strong team player with excellent written and verbal communication skills.
• Motivated to learn and grow with a diverse range of products and services.
• Ability to work collaboratively and contribute positively to a team environment.
• Proficient in Microsoft systems, particularly Excel.
• Knowledge of SAP would be advantageous.
• Fluency in English.

Benefits

• Pension Fund
• Parking
• Training
• TPBN1_IJ