Inside Sales Executive - North American Market

Covalen; Dublin; Hybrid; EUR 45,000 - 70,000; Full time

Benefits offered by this job

Hybrid-working model

Extensive Training & Development

Internal career progression

Employee assistance programme (EAP)

Hive medical cash plan

PRSA Scheme

Bike to work scheme

Job summary

Covalen in Ireland seeks an Inside Sales Executive to drive supplier onboarding and expand the Supply Chain Finance portfolio. You will work with institutional clients, procurement, treasury and finance teams to deliver revenue and optimize working capital.

You'll partner with internal teams to ensure smooth onboarding, pricing discussions, and contract negotiations while upholding Covalen's values: Be Brave, Be Wise, Be Proud and Exceed.

Qualifications

• Minimum 1 year experience in client-focused environment.
• Proven communications strategy and style.
• Experience providing best in class dedicated client service.

Responsibilities

• Develop and rollout supplier finance sales programs with sponsoring clients.
• Sell, follow up, and onboard suppliers to the Supplier Finance program.
• Build robust pipeline and track items moving to closure.
• Discuss pricing and negotiate rates when required.
• Ensure supplier documentation and KYC/Due Diligence is completed.
• Manage regular client meetings to track progress and needs.
• Provide feedback to internal teams on prioritization and account planning.
• Gain exposure to corporate clients across industries and regions.
• Execute onboarding sales and marketing programs.
• Develop understanding of the Supply Chain Finance product.

Skills

Negotiation

Customer focus

Time management

Analytical thinking

Communication

Attention to detail

Team player

Independent worker

CRM experience

Salesforce knowledge

Tools

Salesforce CRM

CRM systems

Microsoft Office

Job description

Covalen – Inside Sales Executive

Reporting to: Operations Manager, Team Leader

Desk/Dept. Specific: Supply Chain Finance

At Covalen, we're not just a business process outsourcing (BPO) service provider – we're industry pioneers collaborating with organizations worldwide for over 25 years. From established sectors to cutting-edge industries, our tailored BPO solutions forge powerful partnerships, helping clients achieve their unique goals. We've built enduring relationships in Financial Services, Technology, and Utilities, working with some of the globe's largest and most forward-thinking companies.

Job Description

This person will create effective supplier onboarding sales programs for the Supplier Chain Finance (SCF) product, helping Institutional Clients Group (ICG) buyers and their suppliers improve cash flow and working capital.

This person will expand the Supply Chain Finance (SCF) portfolio by increasing revenue and assets while serving as the lead supplier finance sales specialist for assigned clients. They will collaborate with clients' procurement, treasury, and finance teams, as well as internal trade product, sales, and operations teams, to ensure smooth implementation and maximize revenue.

The ISE will be working within and promoting the Company Values – Be Brave, Be Wise, Be Proud and Exceed.

Duties and Responsibilities

• Work with sponsoring clients to develop and rollout successful supplier finance sales programs
• Sell, follow up, and onboard suppliers of Institutional Clients Group (ICG) buyers to the Supplier Finance program.
• Build robust active program pipeline, and track items moving to closure for existing and new programs
• Discuss pricing and contracts and in negotiate pricing rates if required.
• Support the process to ensure all supplier documentation/agreements are completed and KYC/Due Diligence is performed.
• Manage regular meetings with clients to track progress and needs
• Provide feedback and work closely with internal Client teams on customer prioritization, account planning and goal setting.
• Gain exposure to corporate clients across different industries/regions as well as internal Trade Product Operations and Sales teams.
• Execute successful onboarding sales and marketing programs
• Develop in-depth understanding of this key Trade product (Supply Chain Finance)
• Support product marketing and regularly interface with internal Client team

Essential Competencies

The suitable candidate must have a deep-rooted passion for delivering success. The suitable candidate will have formidable experience and working knowledge of:

• Excellent influential and negotiation skills
• Customer focus – ability to engage with customer and build client relationships.
• Excellent time management, organizational, planning and prioritization skills.
• Problem solving and analytical thinking.
• Excellent communication skills in English and Language as advertised.
• Proficiency in Microsoft office suite (Word, Excel, PowerPoint, Outlook)
• Excellent attention to detail
• Ability to work independently and collaboratively (team player); must be able to manage multiple projects simultaneously and execute decision with judgment and discretion.
• Flexible and innovative

Candidate Experience

• Minimum of one years’ experience in client focused environment.
• Proven communications strategy and style.
• Experience providing best in class dedicated client service is preferred
• Experienced Sales or Customer Service person (33% sales / 66% project & account management)
• Process driven (for example should be able to talk through a PO to invoice process or similar)
• Experience of CRM use would be an advantage
• Experience of Salesforce is an advantage.

Benefits and Perks

• Hybrid-working model
• Extensive Training & Development.
• Internal career progression opportunities.
• Employee assistance programme (EAP).
• Hive medical cash plan.
• PRSA Scheme.
• Employee engagement initiatives
• Bike to work scheme.

What would you bring?

As a valued team member, you'll play a crucial role in delivering customized BPO solutions, ensuring our clients achieve consistent high performance and meet their strategic objectives. Your expertise will contribute to our legacy of success in providing outsourced solutions for Fortune 500 companies.

Equal opportunity employer

At Covalen, we champion diversity and equality, anchoring our workplace cultures and creative minds. We recognize the collective strength found in the diverse backgrounds, skills, and experiences of our team members. Our commitment to fostering an inclusive environment transcends gender, marital status, family status, age, disability, sexual orientation, race, religion, and membership in the Travelling community.

For more information, don't hesitate to reach out to [e-mail] your journey to becoming a valued part of Covalen starts here.