Infrastructure Windows Engineer – Internship

Unum; Carlow; Hybrid; EUR 13,000 - 20,000; Full time

Benefits offered by this job

Hybrid work arrangement

25 days annual leave

Paid health insurance

Pension scheme

Annual performance-based bonus

Maternity/paternity/adoptive leave

Community volunteering opportunities

Job summary

Unum Ireland is offering an Infrastructure Windows Engineer Internship in Carlow. The role provides entry-level technical support for Windows hosting environments and collaboration with senior engineers to resolve issues.

You will gain practical experience with routine maintenance, monitoring, and knowledge-base documentation. The program emphasizes problem-solving, teamwork, and communication skills, with a hybrid work setup and opportunities for IT certifications and career progression within

Qualifications

• Basic understanding of Windows server environments.
• Familiarity with server hardware and software components.
• Strong communication and problem-solving skills.
• Ability to work in a team-oriented environment.
• Relevant certifications (e.g., Microsoft Certified: Windows Server Fundamentals) are a plus.

Responsibilities

• Provide first-level support for Windows hosting-related incidents.
• Perform basic troubleshooting of server and application issues.
• Assist in routine maintenance tasks, such as updates and backups.
• Monitor system performance and escalation.
• Collaborate with Level 2 Engineers for issue resolution.
• Document support activities and solutions for knowledge base.

Skills

Windows Server basics

Server hardware and software

Communication and problem-solving

Team-oriented work

Microsoft Certified Windows Server (a+

Job description

Our Story Unum Technology Centre in Carlow serves as a strategic software development and IT services centre supporting Unum, a leading provider of income protection in the US. Our team of IT professionals build solutions and critical business applications to digitally transform the way we do business.

Infrastructure Windows Engineer – Internship

Unum Ireland - 2027 IT Internship Program Infrastructure Windows Engineer Intern Summary – Infrastructure - Windows Team Windows Hosting Intern is responsible for providing entry-level technical support and assistance in managing Windows-based hosting environments. This role involves troubleshooting basic issues, monitoring system performance, and executing routine maintenance tasks under supervision.

Key Responsibilities

• Provide first-level support for Windows hosting-related incidents.
• Perform basic troubleshooting of server and application issues.
• Assist in routine maintenance tasks, such as updates and backups.
• Monitor system performance and escalation?
• Collaborate with Level 2 Engineers for issue resolution.
• Document support activities and solutions for knowledge base.

Role Requirements

• Basic understanding of Windows server environments.
• Familiarity with server hardware and software components.
• Strong communication and problem-solving skills.
• Ability to work in a team-oriented environment.
• Relevant certifications (e.g., Microsoft Certified: Windows Server Fundamentals) are a plus.

Internship Job Specifications

• Takes a logical, analytical approach to problem solving and pays close attention to detail
• Self motivated and results oriented
• Takes an innovative approach to problem solving
• Demonstrates good oral and written communication skills.
• Strong team player; able to work effectively within a team and more broadly with people from a variety of areas across the organization.

Closing Date for Internship Applications: Sunday 20th September 2026

Further Queries about Internships

Please reach out to Gillian O’Connor [e-mail] and Sean Farrell [e-mail] .

Unum Ireland Applicant Privacy Notice Please review the Unum Ireland Applicant Privacy Notice here: https://www.unum.com/Privacy/Job-applicant-privacy-notice/Unum-Ireland-Applicant-Privacy-Notice By creating an account you consent to and acknowledge the terms and conditions of the Unum Ireland Applicant Privacy Notice. By submitting an application you consent to and acknowledge the terms and conditions of the Unum Ireland Applicant Privacy Notice.

What We Offer

Our size and successful history in Carlow means we can offer you exceptional development and progression, supported by continual learning programs, IT Certifications & third level tuition reimbursement.

• work-life-balance with flexible working arrangements (including hybrid)
• initiatives in support of your well-being
• competitive compensation
• 25 days annual leave
• paid health insurance
• pension scheme
• annual performance-based bonus
• paid maternity/paternity/adoptive leave
• reward programs
• an opportunity to engage with charity and community activities

Company: Unum

At Unum Group, we’re a Fortune 500 company and leading international provider of workplace benefits and services, helping workers and their families thrive for more than 175 years. Through our Unum and Colonial Life brands, our company offers disability, life, accident, critical illness, dental and vision insurance; leave and absence management support; and behavioral health services. Our 10,000+ employees work across operations in the US, UK and Poland, as well as our dedicated Technology Centre in Ireland. Unum Group is committed to working with and providing reasonable accommodations for any applicant with a disability. If you are disabled and need a reasonable accommodation to participate in the application or hiring process, please contact us by submitting a request here.