In-Store & Digital Sales Advisor (Evenings & Weekends)

Marks and Spencer; Galway; On-site; EUR 18,000 - 24,000; Part time

Job summary

Marks & Spencer in Galway is seeking a part-time Sales Assistant to deliver exceptional customer service across in-store and digital channels. You will help create a welcoming shopping environment, support local initiatives, and participate in store events while maintaining high standards of presentation and service.

The role requires flexibility for weekend shifts and a proactive approach to customer care, with a focus on driving sales, product knowledge, and team cooperation within a busy

Responsibilities

• Create an exceptional customer experience by proactively serving our customers and role modelling the service behaviours
• Always put the customer first and prioritise customer before task
• Deliver an inspiring shopping environment for our customers through excellent standards of product presentation and availability
• Involvement in Plan A activity to support store and local community initiatives
• Sell confidently to customers using your knowledge of products and services to sell more in store and through all digital channels
• Ask questions to understand the needs of the customer and actively offer personal recommendations and suggestions
• Actively take part in store events to achieve selling targets
• Create selling opportunities at all service points
• Understand the store business priorities and play your part to improving the store performance
• Follow safe and legal working practices
• Make every penny count by working productively and minimise losses throughout the store
• Deliver all key activity and operational processes within your areas of responsibility and look for opportunities to work efficiently and continuously improve
• Adapt and work flexibly across the store and remove support your colleagues to meet customer and business needs
• Own your personal development, continuing to look for opportunities to grow your knowledge
• Share your knowledge and experience with your colleagues to encourage and support their learning and development and promote the performance of the team
• M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.
• We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Job description

Marks & Spencer in Galway is seeking a part-time Sales Assistant to deliver exceptional customer service across in-store and digital channels. You will help create a welcoming shopping environment, support local initiatives, and participate in store events while maintaining high standards of presentation and service.

The role requires flexibility for weekend shifts and a proactive approach to customer care, with a focus on driving sales, product knowledge, and team cooperation within a busy