Retail Sales Advisor — Flexible Hours

Marks and Spencer; Cork; On-site; EUR 25,000 - 36,000; Full time

Job summary

Marks & Spencer inIreland is seeking staff to deliver an outstanding customer experience by serving customers in store and across digital channels. Embrace our service behaviours, maintain product presentation, and participate in local community initiatives.

You will work with full flexibility outside listed hours to ensure the store runs smoothly and targets are met. This role emphasizes teamwork, safe working practices, and continuous improvement.

Responsibilities

• Create an exceptional customer experience by proactively serving customers and role modelling the service behaviours
• Always put the customer first and prioritise customer before task
• Deliver an inspiring shopping environment for our customers through excellent standards of product presentation and availability
• Involvement in Plan A activity to support store and local community initiatives
• Sell confidently to customers using knowledge of products and services to sell more in store and through all digital channels
• Ask questions to understand customer needs and actively offer personal recommendations
• Actively take part in store events to achieve selling targets
• Create selling opportunities at all service points
• Understand store priorities and play a part in improving store performance
• Follow safe and legal working practices
• Make every penny count by working productively and minimise losses
• Deliver all key activity and operational processes within your areas of responsibility and look for opportunities to improve
• Adapt and work flexibly across the store and support colleagues to meet customer and business needs
• Own personal development and seek opportunities to grow knowledge
• Share knowledge with colleagues to encourage learning and development and promote team performance
• Marks & Spencer is committed to an active Inclusion, Diversity and Equal Opportunities Policy and welcomes flexible working

Job description

Marks & Spencer inIreland is seeking staff to deliver an outstanding customer experience by serving customers in store and across digital channels. Embrace our service behaviours, maintain product presentation, and participate in local community initiatives.

You will work with full flexibility outside listed hours to ensure the store runs smoothly and targets are met. This role emphasizes teamwork, safe working practices, and continuous improvement.