Flexible Sales Advisor — In-Store & Digital Support

Marks & Spencer Plc; Dublin; On-site; EUR 17,000 - 21,000; Part time

Job summary

Marks & Spencer in Ireland seeks a customer-focused retail team member to deliver an outstanding shopping experience across in-store and digital channels. You will ensure product presentation, stock availability and a welcoming atmosphere for every customer.

Join a team dedicated to service, sales targets, and community initiatives while supporting colleagues and adapting to flexible hours. An inclusive environment awaits with opportunities to grow.

Qualifications

• Experience in delivering excellent customer service.
• Ability to work in a fast paced retail environment.
• Good understanding of product presentation and stock availability.

Responsibilities

• Create an exceptional customer experience by proactively serving customers and modelling service behaviours.
• Always put the customer first and prioritise customer before task.
• Deliver an inspiring shopping environment through product presentation and availability.
• Involvement in Plan A activity to support store and local community initiatives.
• Sell confidently using knowledge of products and services to boost in-store and online sales.
• Ask questions to understand customer needs and offer personal recommendations.
• Participate in store events to achieve selling targets.
• Create selling opportunities at all service points.
• Understand store priorities and help improve store performance.
• Follow safe and legal working practices.
• Minimise losses and work productively to improve efficiency.
• Support colleagues and share knowledge to promote team performance.

Skills

Customer service

Sales skills

Digital selling

Teamwork

Tools

POS systems

Job description

Marks & Spencer in Ireland seeks a customer-focused retail team member to deliver an outstanding shopping experience across in-store and digital channels. You will ensure product presentation, stock availability and a welcoming atmosphere for every customer.

Join a team dedicated to service, sales targets, and community initiatives while supporting colleagues and adapting to flexible hours. An inclusive environment awaits with opportunities to grow.