In-Store Sales Advisor — Flexible Hours

Marks & Spencer Plc; Cork; On-site; EUR 21,000 - 30,000; Full time

Job summary

Marks & Spencer Plc is seeking an energetic retail colleague to contribute to a high-standard store environment in County Cork. You will proactively serve customers, maintain presentation, and support community initiatives, while adapting to flexible hours and activities across service points.

You will help customers, drive sales both in-store and online, participate in events, and collaborate with colleagues to maintain efficiency and strong shop operations.

Qualifications

• Demonstrates commitment to delivering an exceptional customer experience.
• Proactive in serving customers and modelling service behaviours.
• Ability to sell confidently and understand customer needs.
• Willingness to adapt and support colleagues across the store.

Responsibilities

• Create an exceptional customer experience by proactively serving our customers and role modelling the service behaviours store.
• Always put the customer first and prioritise customer before task.
• Deliver an inspiring shopping environment for our customers through excellent standards of product presentation and availability.
• Involvement in Plan A activity to support and local community initiatives.
• Sell confidently to customers using knowledge of products and services to sell more in store and through all digital channels.
• Ask questions to understand the needs of the customer and actively offer personal recommendations and suggestions.
• Actively take part in store events to achieve selling targets.
• Create selling opportunities at all service points.
• Understand the store business priorities and play your part to improving the store performance.
• Follow safe and legal working practices.
• Make every penny count by working productively and minimise losses throughout the store.
• Deliver all key activity and operational processes within your areas of responsibility and look for opportunities to work efficiently and continuously improve.
• Adapt and work flexibly across the store and remove support your colleagues to meet customer and business needs.
• Own your personal development, continuing to look for opportunities to grow your knowledge.
• Share your knowledge and experience with your colleagues to encourage and support their learning and development and promote the performance of the team.

Skills

Customer service

Sales skills

Team collaboration

Flexibility

Job description

Marks & Spencer Plc is seeking an energetic retail colleague to contribute to a high-standard store environment in County Cork. You will proactively serve customers, maintain presentation, and support community initiatives, while adapting to flexible hours and activities across service points.

You will help customers, drive sales both in-store and online, participate in events, and collaborate with colleagues to maintain efficiency and strong shop operations.