Evening & Weekend Sales Pro for Customer Experience

Marks and Spencer; Dublin; On-site; EUR 26,000 - 32,000; Full time

Job summary

Marks & Spencer in Ireland is seeking a customer-focused team member to deliver exceptional service in-store and via digital channels. You will help create an inspiring shopping environment, support local community initiatives, and contribute to meeting sales targets.

Full flexibility is required beyond posted hours, with a strong emphasis on customer care, teamwork, and personal development within a leading retailer. This role is based in-store with essential physical presence.

Qualifications

• The role involves delivering an exceptional customer experience by serving customers and modelling service behaviours.
• Always prioritise the customer and put service before tasks.
• Maintain an inspiring shopping environment with high standards of product presentation and availability.
• Involvement in Plan A activity supporting store and local community initiatives.

Responsibilities

• Sell confidently using knowledge of products and services to increase in-store and digital channel sales.
• Ask questions to understand customer needs and offer personal recommendations.
• Participate in store events to achieve selling targets and create selling opportunities at service points.
• Understand store priorities and contribute to improving store performance while following safe and legal practices.
• Support colleagues across the store, share knowledge, and help growth and development of the team.
• Join the company in driving inclusion and a flexible working approach.

Job description

Marks & Spencer in Ireland is seeking a customer-focused team member to deliver exceptional service in-store and via digital channels. You will help create an inspiring shopping environment, support local community initiatives, and contribute to meeting sales targets.

Full flexibility is required beyond posted hours, with a strong emphasis on customer care, teamwork, and personal development within a leading retailer. This role is based in-store with essential physical presence.