Hybrid IT Service Desk Specialist

NHS Ayrshire & Arran; Hospital; Híbrido; EUR 31.000 - 41.000; Tempo integral

Resumo da vaga

NHS Scotland is seeking an experienced First Line Support analyst to join the Digital and Information Service Desk. The role supports around 10,000 computer users across NHS Fife, including GPs.

Hybrid working applies; based in Dunfermline with flexibility to work from home or other desks. You should have strong communication, knowledge of Microsoft products, and the ability to prioritise workload while passing more complex issues to second/third line teams.

Responsabilidades

• Support around 10,000 computer users across NHS Fife, including GPs.
• Prioritise workload and pass more complex issues to second/third line teams.

Conhecimentos

Strong communication

Microsoft products knowledge

Prioritisation

Descrição da vaga

NHS Scotland is seeking an experienced First Line Support analyst to join the Digital and Information Service Desk, supporting around 10,000 computer users across NHS Fife, including GPs.

Hybrid working applies; based in Dunfermline with flexibility to work from home or other desks. You should have strong communication, knowledge of Microsoft products, and the ability to prioritise workload while passing more complex issues to second/third line teams.