Hybrid Claims Advocate: Motor & PI

Marsh; Dublin; Hybrid; EUR 50,000 - 65,000; Full time

Benefits offered by this job

Hybrid work

Job summary

Marsh seeks a Claims Advisor to join our Dublin Claims team, handling Motor and Personal Injury claims across large multinational clients. You will manage claims from initial notification through settlement, coordinating with clients, insurers and internal teams to advocate for the client within policy terms.

You will develop claim strategies, maintain strong diary management, and deliver compliant documentation, reporting and governance to support renewals and client stewardship.

Qualifications

• Relevant insurance claims experience across Motor and PI.
• APA qualification at minimum.
• Strong IT capability, including MS Office.
• Excellent communication and relationship-management skills.
• Experience coordinating with loss adjusters and solicitors.

Responsibilities

• Manage a portfolio of Motor & PI claims end-to-end from notification to settlement.
• Set and document claim strategy, timelines, and next steps with diary management.
• Advocate for clients by negotiating with insurers and coordinating stakeholders.
• Handle complex claims, declinatures, and coverage disputes with clear documentation.
• Deliver accurate reporting and audit-ready records for renewals and governance.

Skills

Insurance claims

Complex claims

APA qualified

MS Office

Client relations

Education

APA qualification

Tools

MS Office

Job description

Marsh seeks a Claims Advisor to join our Dublin Claims team, handling Motor and Personal Injury claims across large multinational clients. You will manage claims from initial notification through settlement, coordinating with clients, insurers and internal teams to advocate for the client within policy terms.

You will develop claim strategies, maintain strong diary management, and deliver compliant documentation, reporting and governance to support renewals and client stewardship.