HVAC Service Controls Technician

Alloy Enterprises; Dublin; On-site; EUR 35,000 - 48,000; Full time

Benefits offered by this job

Competitive benefits

401K

Paid time off & holidays

Job summary

Johnson Controls International plc. seeks a seasoned Building Controls Technician to perform preventive maintenance, installation, commissioning and servicing of building control systems on client sites. You will troubleshoot complex controls and mentor junior technicians to ensure high customer satisfaction.

Responsibilities include documenting service activities, proposing retrofits, upgrading software, and delivering customer training. Strong HVAC controls knowledge and teamwork are essential.

Qualifications

• Minimum of six years Commercial Controls troubleshooting in HVAC.
• Vocational school or associate degree in a technical field, or two years' experience.
• Ability to install/service electronic control systems and HVAC equipment.
• Effective written and verbal communication for customer sites.

Responsibilities

• Diagnose and repair complex control system malfunctions across varied software.
• Provide field proposals for retrofits and upgrades to customers.
• Manage work to meet quality, time and customer satisfaction targets.
• Install/modify software and graphics; train customers on operation.
• Produce project documentation and support drawing updates.

Skills

HVAC controls troubleshooting

Electronic control systems

Building automation

Customer interface

Field service

Effective communication

Technical documentation

Education

Technical associate degree

Tools

HVAC control software

Electrical schematics

Job description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Visit johnsoncontrols.com for more information and follow @Johnsoncontrols on social platforms.

What we offer

• Competitive salary
• Paid vacation/holidays/sick time- 10 days of vacation first year
• Comprehensive benefits package including 401K, medical, dental, and vision care – Available day one
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy
• Check us out!: https://youtu.be/pdZMNrDJviY

What you will do

Under minimal supervision, conducts preventive maintenance, repair, installation, and commissioning and general servicing of systems (including detailed troubleshooting of systems). Responsible for high levels of customer satisfaction through direct, on site, customer interface. With a high level of complete technical competence, mentors control technicians, service technicians and mechanical technicians on building automation activities. Properly completes required project and service documentation. Provide our customers with the highest level of service to solve building inefficiencies and resolve service-related items. As a trusted advisor to our customers, you will provide solutions and outcomes at the time of service

How you will do it

• Diagnoses and repairs complex control systems malfunctions requiring extensive knowledge of a variety of electronic or digital controls systems and ability to test and write modifications in multiple languages of systems software.
• Consults with the customer through data gathered and site assessments. Provides field proposals for retrofits, upgrades and or enhancements to existing equipment. Assists sales by providing technical recommendations for sales leads.
• Manages assigned work to meet professional and efficient execution of time and customer satisfaction. Reports problems or changes to management immediately. Interfaces with branch manager, service manager, service project manager or subcontractors on projects to coordinate activities as required ethically and professionally.
• Provides sketches of field changes and discrepancies for engineering corrections and drawings. May assist with job layouts and bid proposals.
• Install and modify software and graphics.
• Communicates with customers upon arrival and before leaving the work site. Ensures high levels of customer satisfaction. Meets regularly with customers to become familiar with operating problems. Keeps customer informed on the service provided, outstanding issues and recommends system enhancements, upgrades, and replacement. Promotes the sale of add-on work.
• Adheres to all Johnson Controls and customer safety standards. Provides safety leadership and instruction to all control's technicians in the branch. Provides safety awareness while working onsite with Johnson Controls subcontractors.
• Trains the customer in control systems operations. Delivers manuals and documentation to the customer for training needs as required.
• Provides mentorship for certification of Controls Technicians and Service Technicians on complex building automation systems. Coaches, supports and trened the technical workforce on non-complex, non-critical equipment.
• Compiles job documentation, such as certificate of completion, customer training form, training certificates and punch lists.
• Conducts extensive self-study (reading, research and practice) to improve and maintain technical proficiency in company's product lines. Completes certifications as required by the company.
• Other duties related to the installing, commissioning and servicing of building controls and facilities management systems and energy management systems, as assigned.
• Assists in the design and configuration of building control systems as defined by the contract documents. Creates flow diagrams, sequence of operations, and bill of material, network layouts and electrical schematics as required.
• Assists in developing and testing software programs necessary to operate the system per the project requirements' intent.
• Compiles and/or completes project as built and close-out documentation.
• Assists in the coordination and creation of necessary drawings and equipment schedules for submittals and installation.
• Selects, orders, and tracks the delivery of materials for assigned.
• Assists in the loading and commissioning of all system and network-level controllers as required. Assists in validation of complete system functionality and troubleshoots problems with subcontractors and other trades to ensure proper operation.
• May provide field change information to the project team for the creation of as-built drawings and software.
• Keeps management and JCI contractor or customer informed of job progress and issues.
• Assists in performing site-specific training for owner / operator on the total building control system.
• Participates in release meeting with project field team.
• Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities.
• Provide quotes to support recommendations and solutions.

What we look for

Required

• Be a dedicated member of a North America Branch team willing to learn and be responsible for system trouble shooting, repair and aftermarket services for this fast-growing business.
• Minimum of Six (6) years Commercial Controls troubleshooting experience in the HVAC industry. This includes buildings, chiller plants and systems.
• Vocational School program graduate or associate's degree in a technical field, or two years’ experience in servicing electronic and or mechanical systems.
• Demonstrated ability to install and/or service electronic control systems and HVAC equipment.
• Effective communication skills to represent Johnson Controls on customer sites.
• Possesses the ability to explain technical information to technical and non-technical people.
• Demonstrate effective writing skills as well as understanding of programs and software applications.
• Knowledge of control theory, automatic temperature controls, building automation systems and other building subsystems.

HIRING HOURLY RANGE: $29.13 - 40.09 Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.