HR Technology & Integration IT Lead - VP

SMBC Group; Dublin; On-site; EUR 120,000 - 150,000; Full time

Job summary

SMBC Group in Dublin seeks an HR Technology & Integration IT Lead - VP to steer the HR technology landscape across EMEA, aligning platforms, integrations and data with business goals.

You will lead a team of analysts and developers, manage third-party vendors, and partner with HR and ITSD to prioritise demand, shape solutions, and deliver changes in SAP SuccessFactors, ServiceNow HRSD and related systems.

Qualifications

• Extensive experience leading HR technology services within

Responsibilities

• Own the EMEA HR Technology and Integration landscape, including HR platforms, integrations, organisational data and downstream bank applications.
• Lead the design, build, testing and implementation of HR technology solutions, enhancements and integrations across the HR application portfolio.
• Provide expert guidance on HR technology platforms, integration architecture, organisational data management and technology-enabled process improvements.
• Build and develop a high-performing technical team of integration analysts, application owners and developers.

Job description

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HR Technology & Integration IT Lead - VP

3 Oct 2026

Dublin, L, IE, D02 KF20

SMBC: A trusted partner for the long term

Here at SMBC Group, we want to help you find the next step in your career so read on to discover if this opportunity is the one for you. We like to recognise potential in our people, so we welcome your application even when your experience doesn’t perfectly align with the job description. Whilst we’ll always strive to be better, we’re proud of our inclusive culture, and encourage our applicants and colleagues to be their authentic, unique selves.

Who we are

Sumitomo Mitsui Finance Dublin Limited (SMFD) is a wholly owned subsidiary of SMBC and is growing rapidly as a Centre of Excellence for the bank’s universal banking business across EMEA. It provides a range of technology and operational support services, aligned to SMBC’s growth, innovation, and transformation strategies.

Purpose of Job

Working closely with HR, ITSD project teams, global technology partners, enterprise application owners and third-party HR technology suppliers, the role will lead the delivery, enhancement and support of HR technology and integration capabilities across EMEA. This is a hands-on leadership role, combining deep subject matter expertise in HR technology platforms, interfaces and organisational data with responsibility for guiding a team of integration analysts, application owners and developers. The role will manage the pipeline of HR technology demand, working with HR and business stakeholders to assess priorities, shape solutions, allocate resources and ensure delivery is aligned to regional, global and ITSD objectives.

The role will oversee the design, configuration, testing and implementation of changes across key HR technology services, including SAP SuccessFactors, ServiceNow HRSD and IRM, Headcount Planning, Qualtrics, Identity and Access Management Integrations and downstream bank applications. It will ensure that all platform and interface changes are delivered in line with agreed development standards, data governance requirements, security controls, change management processes and operational support models. The successful candidate will be expected to influence senior stakeholders, maintain strong vendor and cross-functional relationships, provide Tier 2 and Tier 3 technical leadership, and drive continuous improvement across the EMEA HR technology landscape.

Background

• The core focus of this role will be enhancement and support of HR integrations to core bank systems. This role will lead a team of SMEs.
• The role involves working closely with business customers and other members of ITSD team to deliver optimal and prioritised business solutions

Facts and Scale

• Work will be predominantly project focussed, with oversight of some BAU activity
• Possible occasional travel (Max 1-2 per year)
• Up to 6 direct reports.

Accountabilities and Responsibilities

• Own the EMEA HR Technology and Integration landscape, including HR platforms, integrations, organisational data and downstream bank applications.
• Partner with EMEA HR, business stakeholders, ITSD teams and Global Technology teams to define the HR technology roadmap and align delivery with strategic priorities.
• Assess, prioritise and manage HR technology demand, ensuring alignment of business objectives, regulatory requirements and regional needs.
• Lead the design, build, testing and implementation of HR technology solutions, enhancements and integrations across the HR application portfolio.
• Provide expert guidance on HR technology platforms, integration architecture, organisational data management and technology-enabled process improvements.
• Ensure all technology changes comply with architecture standards, information security policies, data governance requirements and change management processes.
• Manage third-party technology vendors and service providers, overseeing delivery performance, service quality, contractual commitments and value realisation.
• Build and develop a high-performing technical team of integration analysts, application owners and developers by providing technical oversight, leadership, coaching, performance management and career development support, while fostering a culture of accountability, collaboration, continuous improvement and technical excellence.
• Maintain accountability for platform stability, release management, upgrades, operational resilience and continuous improvement across the HR technology estate.
• Monitor business, regulatory and legislative developments, ensuring the EMEA HR technology landscape remains secure, compliant, scalable and aligned to future business requirements.

Knowledge, Skills, Experience and Qualifications

• Extensive experience leading HR technology services within