HR Service Centre Executive (Temp) - Customer-Focused Admin

Noel Recruitment Incorporated Ltd.; Dublin; On-site; EUR 29,000 - 39,000; Full time

Benefits offered by this job

Gain HR experience in a university

Office-based role

Supportive HR team

Job summary

Noel Recruitment Incorporated Ltd. is assisting a major Irish university in Dublin to recruit a Temporary Executive Officer for the HR Service Centre.

The role involves handling HR-related queries for staff and managers, delivering a professional service via in-person, phone, and email channels, and supporting diverse HR administration tasks. The successful candidate will join a busy HR team, with a focus on accuracy, confidentiality and excellent customer experience in a large, dynamic

Qualifications

• Essential: Previous experience in a busy administrative and/or customer service environment.
• Essential: Excellent attention to detail and a high level of accuracy.
• Essential: Strong organisational skills with the ability to manage competing priorities.
• Essential: Excellent written and verbal communication skills.
• Essential: Confident interacting with people in person, by telephone and via email.
• Essential: Strong customer service focus with a professional, approachable and solution-oriented manner.
• Essential: Good IT literacy and the ability to quickly learn new systems and processes.
• Essential: Ability to work independently, use initiative and take ownership of tasks.
• Essential: Sound judgement when handling confidential information.
• Essential: Flexible, reliable and committed to supporting the wider team.

Responsibilities

• Act as the first point of contact for HR queries from employees and managers.
• Respond professionally and efficiently to walk-in, telephone and email enquiries.
• Provide accurate HR information and guidance in line with policies and procedures.
• Support a wide range of HR administrative processes and activities.
• Maintain accurate employee records and documentation.
• Process HR transactions and ensure all records are updated correctly.
• Manage and prioritise multiple queries and tasks to meet deadlines.
• Escalate complex issues where appropriate.
• Work collaboratively with colleagues to ensure excellent service delivery.
• Handle confidential and sensitive information with discretion at all times.
• Support the wider HR team during busy periods and service demands.

Skills

Administrative experience

Customer service

Attention to detail

Organisational skills

Written and verbal communication

IT literacy

Independence / initiative

Confidential handling

Tools

MS Office

Job description

Noel Recruitment Incorporated Ltd. is assisting a major Irish university in Dublin to recruit a Temporary Executive Officer for the HR Service Centre.

The role involves handling HR-related queries for staff and managers, delivering a professional service via in-person, phone, and email channels, and supporting diverse HR administration tasks. The successful candidate will join a busy HR team, with a focus on accuracy, confidentiality and excellent customer experience in a large, dynamic