Housing Support Worker - Help Residents Thrive

Dubsimon; Dublin; Hybrid; EUR 30,000 - 37,000; Full time

Benefits offered by this job

25 days annual leave

5% matched pension

Paid Sick Leave Policy

Paid Maternity Leave Policy

Bike to Work Scheme

Job summary

Dublin Simon Community is seeking a dedicated Support Worker to assist clients in daily needs and promote best-practice standards across accommodation services. You will work with the team to support clients in achieving their personal goals, participate in training, and contribute to a safe, compassionate living environment at Oak House, Dublin 7.

The role offers a full-time permanent contract, 37.5 hours per week on a rolling 5-week roster, with early and evening shifts across Monday to Sunday

Qualifications

• Level 6/7/8 in a relevant field with 6 months of experience in a similar setting (including voluntary work and college placement).
• Level 5 in relevant field with 12 months experience in a similar setting (including voluntary work and college placement).
• Flexibility to work in an agile environment.
• Willingness to learn.
• Experience in carrying out Health & Safety inspections and audits.

Responsibilities

• Support the project/key workers and management in the implementation of operational and strategic goals; including following up on support plan actions, supporting the service user to achieve their goals.
• Building professional relationships of trust with all service users and residents. Treating all service users and residents with dignity and respect.
• Therapeutic and diversionary interventions providing emotional and motivational support, promoting positive mental health attitudes, self-esteem and self-respect.
• Liaise with a range of service providers in the voluntary and public sectors (e.g. housing providers, health care professionals & social welfare). Establish and expand the services to meet physical and mental health needs.
• Deliver the personal, professional, and social development programme.
• Assistance in managing medication/health regimes, accessing primary and secondary healthcare, liaising with GP and Pharmacists, methadone providers, arranging doctor’s/healthcare appointments and accompanying them to appointments.
• Process all incoming enquiries and referrals to accommodation of service users.
• Support service users to liaise with landlords and facilitate when moving location.
• Conduct harm reduction interventions; overdose prevention, stabilisation.
• Completion of daily duties which may include assisting clients and supporting them around their mental and physical health, addiction issues, ensuring that physical needs such as bathing and washing clothing are carried out and general upkeep of building by cleaning.
• Support the safe and healthy functioning of each building to ensure the safety of and the service users/residents in that building, procedures relating to fire safety, hazard management, building checks, sharps disposal, and management of challenging behaviour.
• Managing complex and challenging behaviour and conflict management and ensuring residents adhere to accommodation agreements.
• To carry out all administrative duties such as: managing petty cash, record keeping (electronic), record keeping (paper), filing, answering queries via phone.
• Ensure consistent handovers, diary, incident reports, and follow-ups, in accordance with organisation policies.
• Ensure services and projects are compliant with organisational policies, procedures, and guidelines in the following areas: Fire Safety, Confidentiality, Child Protection, Data Protection, Admissions, Case Management, and Disengagement, etc.
• Undertake other related duties as may reasonably be assigned by your line manager.

Job description

Dublin Simon Community is seeking a dedicated Support Worker to assist clients in daily needs and promote best-practice standards across accommodation services. You will work with the team to support clients in achieving their personal goals, participate in training, and contribute to a safe, compassionate living environment at Oak House, Dublin 7.

The role offers a full-time permanent contract, 37.5 hours per week on a rolling 5-week roster, with early and evening shifts across Monday to Sunday