Housing & Community Engagement Officer

The Iveagh Trust; Dublin; Hybrid; EUR 42,000 - 62,000; Full time

Benefits offered by this job

Hybrid working

Pension contributions up to 15%

Annual leave 22-25 days

Death in Service

Employee Assistance Programme

Group Health Insurance

Sick pay scheme

Job summary

The Iveagh Trust seeks a Housing and Community Officer to manage tenancy relationships, rent activities and community initiatives in Dublin. You will liaise with Local Authorities and stakeholders to deliver housing services in a compassionate, well-organised manner.

Responsibilities include lettings, arrears management, data accuracy in housing software, and supporting community-building efforts across estates, with hybrid working options.

Qualifications

• 3+ years proven experience in the social housing sector.
• Knowledge of Residential Tenancies Acts and RTB processes.
• Experience with tenancy lifecycles: allocations, lettings, arrears, disputes.

Responsibilities

• Develop and maintain relationships with Local Authorities and agencies.
• Manage rent assessments and differential rent calculations.
• Deliver tenant induction sessions and explain rights and responsibilities.
• Maintain accurate tenancy and void records in the housing management software.
• Register/terminate tenancies with RTB as appropriate.
• Support quarterly and annual returns for Local Authorities.

Skills

Social housing experience

Tenant management

RTB processes

Budget awareness

MS Office

Education

Full driving licence

Tools

Housing management software

MS Word

MS Excel

MS Outlook

Job description

The Iveagh Trust seeks a Housing and Community Officer to manage tenancy relationships, rent activities and community initiatives in Dublin. You will liaise with Local Authorities and stakeholders to deliver housing services in a compassionate, well-organised manner.

Responsibilities include lettings, arrears management, data accuracy in housing software, and supporting community-building efforts across estates, with hybrid working options.