Hotel Front Desk Associate - Growth & Perks Included

Dalata Hotel Group

Dublin

On-site

EUR 26,000 - 38,000

Full time

4 days ago

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Benefits offered by this job

Free employee meals on duty

50% Off F&B in all properties

Employee room rate €60/£60 for all Dal

30% Off Friends & Family rate

Extra annual leave day per year (up to

Employee Assistance Programme

Cycle to Work Scheme/Transport Schemes

Pension access

Dalata Academy development programmes

Staff appreciation initiatives

Job summary

Dalata Hotel Group is seeking a guest-facing team member to warmly welcome guests, register them, and assist with reservations at our Dublin properties. You will respond to inquiries, manage payments, and safeguard guest information with precision.

We value excellent customer service, calm composure under pressure, and the ability to work independently while contributing to a supportive team. This role offers opportunities within our expanding Dalata portfolio.

Qualifications

Excellent customer service skills.
Ability to work independently and take initiative.
Outstanding communication skills.
Capability to remain calm and perform well under pressure.
Experience in 3/4-star hotel is desired but not essential.

Responsibilities

Greet and welcome guests as they arrive at the hotel.
Register guests and process their payments.
Respond to any inquiries guests may have about in-house facilities and local tourist information.
Ensure the security of room keys.
Update all guest information in the computer system.
Take and confirm reservations for guests.