Hotel Duty Manager - Guest Service and Operations Lead

The Plaza Hotel, Tallaght; Claremorris; On-site; EUR 36,000 - 48,000; Full time

Benefits offered by this job

Very competitive salary

PRSA pension scheme

Career progression opportunities

Employee Assistance Programme

Digital Wellness Programme

Complimentary meals on duty

Discounted room & dining rates

Refer-a-friend scheme

Training and development opportunities

Employee awards & staff recognition

Cycle-to-work scheme

Job summary

Windward Management's McWilliam Park Hotel on Kilcolman Road is seeking a Duty Manager to ensure guests receive high levels of service and safety across all areas.

The role requires 2 years of management experience in a similar sized property, excellent English, strong organisational and communication skills, and familiarity with Food & Beverage operations. The hotel offers a very competitive salary and extensive benefits.

Qualifications

• 2 years of management experience in a similar sized property.
• Excellent written and spoken English.
• Excellent organisation and communication skills.
• Food and Beverage experience a distinct advantage.
• Strong commercial and business knowledge an advantage.
• Resilient and capable of working under pressure a distinct advantage.

Responsibilities

• To ensure that each department is running to standard, all staff are on duty and informed of the daily business activities.
• To monitor hotel functions and review function sheet daily, noting any changes or amendments.
• To chair the daily 11am meeting that informs all HODs of the days’ business.
• To monitor and ensure that all public areas of the hotel are routinely cleaned; liaising and coordinating as necessary with accommodation team to achieve ensure this is actioned.
• To ensure the car park and grounds are kept free of litter and obstructions.
• To ensure that all staff in each department comply with all appropriate standards.
• To ensure that all maintenance issues are recorded, scheduled and addressed in a timely fashion, liaising and coordinating with maintenance in relation to all issues, reporting those you have addressed as well as those that require further actions.
• To ensure all corridors and public areas are kept free from trays and dirty glasses
• To conduct a daily fire walk while on duty, enter all reports in the Fire Register

Skills

Management experience

English proficiency

Organisation

Communication skills

Food & Beverage experience

Commercial awareness

Resilience under pressure

Education

Third level qualification

Job description

Windward Management's McWilliam Park Hotel on Kilcolman Road is seeking a Duty Manager to ensure guests receive high levels of service and safety across all areas.

The role requires 2 years of management experience in a similar sized property, excellent English, strong organisational and communication skills, and familiarity with Food & Beverage operations. The hotel offers a very competitive salary and extensive benefits.