Duty Manager

Windward Management Ltd; Claremorris-Swinford Municipal District; Remote; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Very competitive salary

PRSA pension scheme

Career progression opportunities

Employee Assistance Programme

Digital Wellness Programme

Complimentary meals on duty

Complimentary barista-style coffee

Discounted room & dining rates

Refer-a-friend scheme

Training and development opportunities

Employee awards & staff recognition

Cycle-to-work scheme

Job summary

McWilliam Park Hotel in Claremorris, Ireland, part of Windward Management Ltd, is seeking a Duty Manager to ensure guests receive the highest levels of service and safety across all areas. You will support all departments, chair the daily 11am meeting, monitor cleanliness and maintenance, and help drive smooth operations while upholding brand standards and guest satisfaction.

You will work with a diverse team in a luxurious four‑star setting, focusing on guest experience, staff coordination, and

Qualifications

• Third level qualification an advantage.
• 2 years of management experience in a similar sized property.
• Excellent written and spoken English.
• Excellent organisation and communication skills.
• Food and Beverage Experience a distinct advantage.
• Strong commercial and business knowledge an advantage.
• Resilient and capable of working under pressure a distinct advantage.

Responsibilities

• Ensure that each department is running to standard and that staff are on duty and informed of daily activities.
• Monitor hotel functions and review function sheet daily, noting changes or amendments.
• Chair the daily 11am meeting to inform HODs of the day’s business.
• Monitor and ensure all public areas are cleaned; coordinate with the accommodation team as needed.
• Ensure car park and grounds are kept free of litter and obstructions.
• Ensure all staff comply with appropriate standards.
• Record, schedule and address maintenance issues, coordinating with maintenance teams.
• Ensure corridors and public areas are free from trays and dirty glasses.
• Conduct a daily fire walk while on duty and log reports in the Fire Register.

Skills

Management experience

English proficiency

Organisational skills

Communication skills

Education

Third level qualification

Job description

Duty Manager

Join our fabulous team in McWilliam Park Hotel as aDuty Manager

The Duty Manager’s key purpose is to ensure that guests in all areas of the hotel are receiving highest levels of service and safety at all times. The Duty Manager supports all departments, ensuring all departments are running smoothly at all times.

About McWilliam Park

The McWilliam Park Hotel is a Failte Ireland approved luxurious four-star hotel. The atmosphere is warm and friendly, making it a popular hotel for celebrating special occasions likeweddings or to enjoy a romantic break or family getaway.

The hotel boasts 103 comfortable large sizedhotelbedrooms, aleisure club(Evolve Health & Fitness) with a fully equipped gym, an indoorheated swimming pool and children’s pool.

Responsibilities:

To ensure that each department is running to standard, all staff are on duty and informed of the daily business activities.

To monitor hotel functions and review function sheet daily, noting any changes or amendments.

To chair the daily 11am meeting that informs all HODs of the days’ business.

To monitor and ensure that all public areas of the hotel are routinely cleaned; liaising and coordinating as necessary with accommodation team to achieve ensure this is actioned.

To ensure the car park and grounds are kept free of litter and obstructions.

To ensure that all staff in each department comply with all appropriate standards.

To ensure that all maintenance issues are recorded, scheduled and addressed in a timely fashion, liaising and coordinating with maintenance in relation to all issues, reporting those you have addressed as well as those that require further actions.

To ensure all corridors and public areas are kept free from trays and dirty glasses

To conduct a daily fire walk while on duty, enter all reports in the Fire Register

About the role

Requirements:

Third level qualification an advantage

2 years of management experience in a similar sized property

Excellent written and spoken English

Excellent organisation and communication skills

Food and Beverage Experience a distinct advantage

Strong commercial and business knowledge an advantage

Resilient and capable of working under pressure a distinct advantage

Perks and Benefits of working at the McWilliam Park Hotel:

• Very competitive salary

• PRSA pension scheme

• Career progression opportunities across the Windward group

• Employee Assistance Programme

• Digital Wellness Programme

• Complimentary, high quality meals on duty including breakfast, lunch & dinner

• Complimentary barista-style coffee

• Discounted room & dining rates in Windward properties for you as well as friends and family

• Refer-a-friend scheme

• Training and development opportunities dedicated to your development

• Employee awards & staff recognition scheme including employee of the month, long service awards, team recognition days and random treat days

• Cycle-to-work scheme

About Windward Management

McWilliam Park Hotel is managed by Windward Management. Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 employees in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.

Join Us Today as a Duty Manager!

About the company

Windward Management Limited is a trusted leader in hospitality management, renowned for delivering operational excellence and exceptional guest experiences. Established in 2007 and headquartered in Dublin, the company specializes in managing hotels across Ireland, blending strategic expertise with personalized service. With a strong commitment to innovation, employee development, and quality, Windward Management offers an exciting opportunity for professionals passionate about making a meaningful impact in the hospitality industry.