Hospitality Manager — Lead Large-Scale Events

Chartwells Independent; Leinster; On-site; EUR 45,000 - 60,000; Full time

Benefits offered by this job

Healthcare

Wellbeing site (Perks Card)

Entertainment discounts

Health & Wellbeing discounts

Shopping discounts

Meals on duty

Life Assurance

Employee Assistance Programme

Holiday days

Career development

Job summary

Levy Ireland is seeking a Hospitality Manager for The Convention Centre Dublin (CCD). The role oversees daily hospitality operations to ensure efficiency, high standards, and exceptional guest service at a premier events venue.

The successful candidate will report to Senior Hospitality Manager, manage a fixed team plus casual staff, and contribute to sustainability objectives while developing SOPs and optimizing staff rosters.

Qualifications

• Proven experience in large volume hospitality management.
• Proven client relationship management.
• Strong organisational and time management skills.
• Ability to lead, motivate and develop a dynamic hospitality team.
• Experience working within financial budgets and targets.
• Excellent communication and presentation skills.
• A third level qualification in Hospitality Management is desirable.

Responsibilities

• Develop strong relationships with clients in order to enhance the customer experience, increase revenues through upselling and maximise repeat business
• Ensure service delivery is consistent and to the highest standard across all events
• Assist with the development and review of operational SOPs and ensure these are adhered to at all times
• Work with the HR/People Operations department to recruit, train and develop a team of hospitality professionals
• Plan rosters in advance of events according to agreed staff ratios and wage budgets
• Contribute to the delivery of the organisation's sustainability objectives

Skills

Hospitality management

Client relationships

Organizational skills

Leadership

Budget management

Communication skills

Education

Hospitality Management degree

Job description

Levy Ireland is seeking a Hospitality Manager for The Convention Centre Dublin (CCD). The role oversees daily hospitality operations to ensure efficiency, high standards, and exceptional guest service at a premier events venue.

The successful candidate will report to Senior Hospitality Manager, manage a fixed team plus casual staff, and contribute to sustainability objectives while developing SOPs and optimizing staff rosters.