Hilti Store Lead Cork

Hilti Ireland; Ireland; On-site; EUR 38,000 - 47,000; Full time

Benefits offered by this job

State-of-the-art training

Competitive compensation & benefits

Career progression opportunities

Job summary

Hilti Ireland is seeking a Store Lead for our Cork store on Pouladuff Road, Cork. The role involves hands-on product demonstrations, consultative selling, stock control, and close collaboration with field sales and service teams.

You will lead a small team in a Monday–Friday retail environment, with training provided to succeed and advance within Hilti. A passion for customer service and a collaborative mindset are essential for success in this role.

Qualifications

• Retail team lead or supervisory experience is preferred.
• Strong operational and sales skills.
• Proficient navigating SAP, Microsoft Office, and Hilti systems.
• Curious and eager to learn with problem-solving mindset.
• Self-motivated and adaptable in varied environments.
• Collaborative, team-first mindset with growth ambition.
• Values courage, team spirit, commitment and integrity.

Responsibilities

• Provide individual customer service and consultation with hands-on product demos.
• Implement marketing campaigns with support from branding teams.
• Coordinate order entry, incoming goods, repairs, inventory, and cash handling processes.
• Maintain regular contact with existing customers by phone to develop relationships.
• Establish new customer relationships using strong social and service skills.
• Operate Monday–Friday store schedule with no weekend work.

Skills

Team leadership

Sales skills

Customer service

Collaborative mindset

Tools

SAP

Microsoft Office

Hilti proprietary systems

Job description

Hilti Store Lead Cork – Make Construction Better!

At Hilti Ireland, we’re growing fast—and we’re proud of it! Due to an internal promotion, we are looking for a Store Lead for our Hilti Store in Pouladuff Road, Cork.

This face-to-face sales role offers the successful candidate to join an award winning multi-national and to lay the foundations of a highly successful and dynamic career. You will work Monday to Friday only and be responsible for a very consultative sales approach, maximising sales opportunities and being responsible for careful stock control. You will work closely with the field-based sales team, our tool repair workshops and our Customer and Credit Services teams in order to provide our customers with outstanding service and deliver great results.

We don’t expect you to be a construction expert. For us, it's about finding someone who is passionate, curious, dedicated and collaborative. We'll provide the training needed to help you succeed.

What You’ll Do

• Individual customer service and consultation, including hands-on demonstrations of all the products and services within our range
• Implementing marketing campaigns with support from the marketing and branding teams
• Execution and coordination of all processes, e.g. order entry, incoming goods, acceptance of repairs, inventory and cash management
• Developing existing customer relationships by ensuring you are in regular contact with them by phone
• Establishing new relationships, using your excellent social and customer service skills
• Unusually within retail, the store is only open Monday to Friday, allowing you the chance to develop further in your retail career without the need to work weekends.

What makes this role special?

• Purpose-Driven Work: You’ll help customers solve real-world challenges and improve productivity and how they work.
• Inclusive Culture: We celebrate different perspectives and backgrounds. You’ll be joining a team where your voice is heard and valued.
• Career Growth: Over 80% of our roles are filled internally. We invest in your development from day one.
• Hilti will put their trust in you, giving you plenty of responsibility, and freedom to grow and develop. What we want in return is someone who takes ownership, embraces change and is motivated to make a positive impact on our business and customers.

What You’ll Bring

We’re Looking For Someone Who Is

• Previous retail (Team Lead or Supervisory level) or customer service experience is preferred
• Strong operational and sales skills
• You’ll be confident navigating digital tools including SAP, Microsoft Office, and Hilti’s proprietary systems to manage orders, repairs, and customer interactions
• Curious and eager to learn—you enjoy solving problems and asking the right questions
• Self-motivated and adaptable, comfortable working in varied environments
• Collaborative, with a team-first mindset
• Ambitious - Motivated to develop your expertise and progress your career, whether through specialist or leadership pathways.
• Values - you stand for the values of courage, team spirit, commitment and integrity.

What’s In It for You

We offer a great work environment, where you can leverage your strengths and sharpen your skills. We provide state-of-the-art training and tools to set you up for success. We offer competitive compensation and unrivalled benefits.

At Hilti, it’s all about teamwork. We have an award-winning culture that is highly diverse and inclusive. We love to celebrate success and as part of the Hilti family you will be proud to work for an industry leading innovator. We promote over 80% of roles internally at Hilti, and as you grow you will be given opportunities to move around the business – to work abroad, experience different job functions and tackle different markets.

Your new role will be rewarding and challenging, and you will be given the support of your leader, your peers and Hilti to ensure you succeed. Within your first 3 months you will have 4 weeks (non-consecutive) training from our state-of-the-art hub in Manchester. This will include training on the Hilti approach, process and product training. The training doesn’t stop there! We have huge amounts of training available to continually grow and develop (including modules created in partnership with Ivy League Universities).

You Will Also Enjoy

• Genuine career advancement (more than 80% of all leadership roles are filled internally)
• 6% employer pension contributions
• Private Health Insurance and Employee Assistance Programme
• 25 days holidays (not including bank holidays), ½ day Fridays on Bank Holiday Weekends, Day off on the Month of your birthday, a scheme to purchase 10 additional days
• Paid leave to work on charitable projects
• Access Hilti’s Benefits Box—our reward platform offering cycle-to-work schemes, lifestyle discounts, and cashback options.
• Employee resource groups focused on gender, mental health, race, disability, LGBTQ+ and sustainability topics

Why Hilti

Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.

Commitment to Inclusion

At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.