Repair Technician

Hilti Ireland; Dublin; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Pension

Job summary

Hilti Ireland seeks a Repair Technician to join our Tool Service Centre in Dublin. You will perform repairs, diagnose issues, test functionality, and ensure safety standards are met while maintaining parts inventory and supporting senior technicians.

The role emphasizes quality service and continuous improvement within a dynamic team. You will work with SAP, Excel, and Windows in a fast-paced environment, ensuring timely repairs and excellent customer experience.

Qualifications

• Solid understanding of the technical area.
• Experience maintaining and repairing electric tools.
• Willingness to learn and adaptability to new challenges.
• Ability to work in a dynamic environment and meet deadlines.
• Electrical or mechanical background is an advantage.
• Relevant electrical or mechanical license is an advantage.
• Comfortable using a computer (Windows, Internet, Excel, SAP).
• Full working rights in Ireland.

Responsibilities

• Maintain superior technical knowledge and skills through continuous development by studying repair manuals, schematics, and files.
• Perform high-quality repairs to Hilti products with proper diagnosis and corrective actions.
• Use hand scanners to receive, diagnose, pick spare parts, repair, and complete repairs.
• Conduct final functional and safety testing after repairs.
• Assist in maintaining adequate parts inventory and safer stock levels.
• Assist Senior Repair Technician in communicating with customers and sales personnel.
• Provide data to quality and product managers for improvements to quality and safety.
• Maintain orderly work areas, tools, and equipment and follow company policies.

Skills

Tool repair

Electrical background

Adaptability

Multitasking

Windows familiarity

Excel

SAP

Ireland work rights

Tools

SAP

Excel

Windows

Internet

Job description

What's the role?

We are looking for a Repair Technician to join our Tool Service Centre in Dublin. Repair Technician performs duties required to maintain a quality service outlet for the repair of Hilti equipment. Maximize productivity within Repair Operations while delivering high-quality, timely repairs of Hilti tools and enhancing the value-added image associated with owning a Hilti tool. Provide best-in-class tool repair service.

What's the role?

We are looking for a Repair Technician to join our Tool Service Centre in Dublin. Repair Technician performs duties required to maintain a quality service outlet for the repair of Hilti equipment. Maximize productivity within Repair Operations while delivering high-quality, timely repairs of Hilti tools and enhancing the value-added image associated with owning a Hilti tool. Provide best-in-class tool repair service.

What You'll Do

As a Repair Technician you will:

• Maintain superior technical knowledge and skills through continuous professional development by studying and reviewing on-line repair manuals, schematics, and technical files.
• Perform high quality repairs to Hilti products through proper problem diagnosis and application of prescribed corrective measures while utilizing appropriate tools and systems.
• Use hand scanners to receive, diagnose, pick spare parts, repair, and complete the repair of Hilti tools.
• Conduct final functional and safety testing after every repair to ensure customer safety.
• Through continuous inventory, accurate picking of spare parts, and identifying and increasing inadequate safety stock levels, assist in maintaining adequate parts inventory and ensuring best-in-class repair service to Hilti customers.
• Assist Senior Repair Technician in maintaining rapport and communication through daily contact with customers and/or sales personnel.
• Provide data and information to Hilti quality and product managers that are used to identify potential improvements to the overall quality and safety of Hilti tools.
• Maintain work areas, tools, and assigned equipment in a proper, organized order thus enabling the incumbent to perform the job in a timely, safe, and efficient manner.
• Follow company policies, procedures, and rules.
• Follow and abide to the company’s culture, values, and principles.
• Perform other duties as assigned by Supervisor.

What You’ll Bring

• Have a solid understanding of the technical / functional area.
• Experience in maintaining and repairing electric tools / similar skill base
• Willingness to learn & adaptability to take on new challenges
• Ability to work in a dynamic environment - execute multiple tasks on time to fulfill daily operational deadlines
• Electrical or mechanical background is an advantage
• Relevant electrical or mechanical license is an advantage
• Comfortable using a computer e.g. Microsoft windows, Internet, Excel, and SAP is desirable but we can coach you
• Full working rights in Ireland

What’s In It for You

At Hilti, it’s all about teamwork. We have an award-winning culture that is highly diverse and inclusive. We love to celebrate success and as part of the Hilti family you will be proud to work for an industry leading innovator. We promote over 80% of roles internally at Hilti, and as you grow you will be given opportunities to move around the business – to work abroad, experience different job functions and tackle different markets.

Benefits

We really value our people and we've worked hard to develop a competitive reward package that reflects this. Some of the benefits we offer include:

Why Hilti

• Genuine career advancement (more than 80% of all leadership roles are filled internally)
• Competitive salary and above-average performance bonus
• 25 days holidays (not including bank holidays)
• ½ Day Fridays on Bank Holiday Weekends
• A scheme to purchase extra days of annual leave each year
• Competitive remuneration with huge bonus potential
• Health insurance, pension
• Giving back! With 2 paid volunteering days each year
• Loan tools, discounts

Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.

Commitment to Inclusion

At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.