Higher Ed TAM - Google Workspace Specialist (EMEA)
Wasatch Property Management, Inc.
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Benefits offered by this job
Job summary
MarketStar seeks a Technical Account Manager for Higher Education to support Google Workspace for Education across EMEA. You will be the technical lead for a portfolio of universities, resolve complex issues, and guide institutions in configuring security, OU structures, and third-party integrations.
Strong communication and IT admin experience required. The role is onsite at Leopardstown, Dublin 18, with a comprehensive benefits package including health cover, pension, education reimbursement,
Qualifications
- Experience administering Google Workspace or a comparable enterprise collaboration platform.
- Strong understanding of the Google Workspace Admin Console and security controls.
- Experience with email routing and authentication technologies (MX, SPF, DKIM, DMARC).
- Familiarity with command-line tools or scripting for Google Workspace administration.
Responsibilities
- Act as the technical point of contact for Higher Education institutions and understand their IT environments.
- Own and manage resolution of technical issues and escalations related to Google Workspace for Education.
- Communicate clearly with customers and coordinate with internal support teams.
- Contribute to knowledge-sharing and develop technical documentation and best practices.
Skills
Education
Tools
Job description
MarketStar seeks a Technical Account Manager for Higher Education to support Google Workspace for Education across EMEA. You will be the technical lead for a portfolio of universities, resolve complex issues, and guide institutions in configuring security, OU structures, and third-party integrations.
Strong communication and IT admin experience required. The role is onsite at Leopardstown, Dublin 18, with a comprehensive benefits package including health cover, pension, education reimbursement,
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