Head of Rooms & Guest Services

Diamond Coast Hotel; Inishcrone; On-site; EUR 38,000 - 40,000; Full time

Benefits offered by this job

Very competitive salary

Career progression

Employee Assistance Programme

Digital Wellness Programme

Meals on duty

Discounted staff rates

Refer-a-friend

Training & development

Awards & recognition

Job summary

The Diamond Coast Hotel in Enniscrone is seeking an Accommodation Manager to lead the Accommodation Department. You will ensure guestrooms, back-of-house spaces and public areas are maintained to the highest standards while directing and supporting all accommodation operations.

Reporting to the Operations/General Manager, you will manage staffing, inspections, guest requests, and cost controls to maximise guest satisfaction. This is a hands-on role within Windward Management's hotel portfolio.

Qualifications

• 2+ years experience in accommodation/housekeeping management.
• Experience as a supervisor in a hotel environment.
• Excellent communication and interpersonal skills.
• Ability to work with all departments.

Responsibilities

• Ensure rooms and areas are cleaned to the highest standards.
• Coordinate room availability with Reception and communicate discrepancies.
• Schedule staff to align with forecasted occupancy.
• Maintain health and safety procedures across the department.
• Assist in budget and cost control for Accommodation.

Skills

Accommodation management experience

Excellent communication

Interpersonal skills

Team leadership

Job description

The Diamond Coast Hotel in Enniscrone is seeking an Accommodation Manager to lead the Accommodation Department. You will ensure guestrooms, back-of-house spaces and public areas are maintained to the highest standards while directing and supporting all accommodation operations.

Reporting to the Operations/General Manager, you will manage staffing, inspections, guest requests, and cost controls to maximise guest satisfaction. This is a hands-on role within Windward Management's hotel portfolio.