Accommodation Supervisor

SeeMeHired.com; Inishcrone; On-site; EUR 36,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Career progression

Employee Assistance Programme

Digital Wellness Programme

Meals on duty

Discounted room rates

Refer-a-friend

Training development

Employee recognition

Job summary

The Diamond Coast Hotel in Enniscrone, Co. Sligo, is seeking an Accommodation Supervisor to assist the Accommodation Manager and lead the team in delivering high standards of service.

The role supports the Accommodation Manager and aims to promote teamwork, efficiency, and exceptional guest experiences. Applicants should have at least 2 years in a similar role, be highly organised, and possess strong communication and customer service skills.

Qualifications

• At least 2 years in a similar role.
• Excellent communication and customer service skills.
• Must be organised and efficient.
• Flexibility and a proactive approach.

Responsibilities

• Assist the Accommodation Manager and Assistant Accommodation Manager.
• Ensure quality standards are documented and reviewed to meet customer needs.
• Promote good team relations and fairness in dealings with staff.
• Hold daily team briefings to ensure effective communication.
• Maintain a high level of hygiene throughout the department.
• Maintain an effective stock control system in your area of responsibility.

Skills

Customer service

Communication

Job description

Accommodation Supervisor

The Diamond Coast is looking for an Assistant Accommodation Supervisor to join their Accommodation Team.

About The Diamond Coast

Located in Enniscrone, The Diamond Coast Hotel commands a prime location overlooking the breathtaking Enniscrone championship golf course, dune lands and stunning five kilometres of golden beaches, perfect for water sports, swimming and long walks. The luxury accommodation at the Diamond Coast Hotel comprises of 99 well appointed, spacious and tastefully decorated guest rooms. Many guest rooms enjoy views over Enniscrone Golf Course and the stunning dunes.

The Coral Restaurant at the Diamond Coast Hotel offers a warm welcome, excellent cuisine, great wines, relaxing surroundings and friendly hotel staff to attend to your every need. Additional facilities include a crystal adorned banqueting suite perfect for your wedding day, seating up to 400 guests, meeting rooms and Stir Bistro.

About Windward Management

Diamond Coast Hotel is managed by Windward Management.

Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.

Join us today as an Accommodation Supervisor!

About the role

Job Purpose: To assist the Accommodation Manager and Assistant Accommodation Manager and to promote good team relations in the department

Reports To:Accommodation Manager

Accommodation Supervisor Key Duties and Responsibilities:

Tasks & Responsibilities

• To assist the Accommodation Manager and Assistant Accommodation Manager
• To ensure appropriate quality standards are always documented and adhered to and regularly reviewed to consider changing customer requirements.
• To promote good team relations in the department ensuring fairness and consistency in all dealings with team members.
• To hold daily team briefings in the department to ensure effective communication.
• To always ensure a high level of hygiene throughout the department
• To ensure an appropriate and comprehensive customer feedback system is in operation and the results are reflected in services and training.
• To ensure effective stock control systems are in place in area of responsibility.

Skills/Experience to include but are not limited to:

• At least 2 years experience in a similar role
• Must be organised and efficient
• Flexibility and a proactive approach is a must in this role.
• Excellent communication and customer service skills.

Perks and Benefits of working at The Diamond Coast

• Very competitive salary
• Career progression opportunities across the Windward group
• Employee Assistance Programme
• Digital Wellness Programme
• Complimentary, high quality meals on duty including breakfast, lunch & dinner
• Discounted room & dining rates in Windward properties for you as well as friends and family
• Refer-a-friend scheme
• Training and development opportunities dedicated to your development
• Employee awards & staff recognition scheme including employee of the quarter, long service awards, team recognition days and random treat days

About the company

Windward Management Limited is a trusted leader in hospitality management, renowned for delivering operational excellence and exceptional guest experiences. Established in 2007 and headquartered in Dublin, the company specializes in managing hotels across Ireland, blending strategic expertise with personalized service. With a strong commitment to innovation, employee development, and quality, Windward Management offers an exciting opportunity for professionals passionate about making a meaningful impact in the hospitality industry.