Head of Facilities & Maintenance

Macdonald & Company; Dublin; On-site; EUR 90,000 - 130,000; Full time

Job summary

Macdonald & Company is seeking a dynamic Head of Facilities and Maintenance to lead a multi-site residential portfolio in Dublin. The role focuses on strategic planning, daily engineering, and ensuring high standards of property services for residents and staff.

The successful candidate will manage in-house trades, optimise maintenance budgets, and implement proactive, compliant systems across HVAC, electrical, plumbing, and BMS networks. Strong leadership and communication are essential.

Qualifications

• Extensive experience in property asset operations or multi-unit residential engineering.
• Comprehensive knowledge of regional safety frameworks and housing codes.
• Hands-on, practical approach to technical challenges.
• Strong communication with occupants and partners.

Responsibilities

• Supervise an in-house technical team and coordinate shift rosters and daily workflows.
• Manage departmental budgets, equipment procurement, and fleet logistics.
• Design targeted technical training programs to keep staff current with automated infrastructure (BMS, HVAC).
• Oversee end-to-end maintenance lifecycle from ticketing to resolution and ensure audit-ready records.
• Develop proactive maintenance framework for complex building networks (HVAC, plumbing, electrical, BMS).
• Oversee safety programs, life-safety assets, and regulatory compliance across sites.

Skills

CMMS familiarity

Problem solving

Communication

Driving license

Job description

We are engaged with a leading residential property and asset management company based in Dublin, Ireland. They manage a large portfolio of residential rental units across Dublin many of which are institutionally owned apartments, multi-unit developments, and co-living spaces.

They are searching for a dynamic, results-driven head of facilities and maintenance to step into a senior oversight role steering daily engineering and property service standards across a multi-site residential portfolio in the capital region. This is an active, engagement-focused position ideal for a practical expert capable of taking complete ownership of infrastructure upkeep, strategic planning, and rigorous regulatory compliance to safeguard residents and personnel.

The Role

• Supervise and guide an in-house technical crew comprising skilled trades and general operatives; coordinate shift rosters, evaluations, and day-to-day workflow prioritization.
• Drive fiscal responsibility within the department, administering operational budgets, equipment acquisition, and commercial vehicle fleet logistics.
• Evaluate team competencies to design targeted technical training programs, ensuring personnel remain proficient with advanced automated infrastructure (such as BMS and HVAC networks).
• Optimise the end-to-end lifecycle of support tickets, from initial intake and triage to final resolution.

Facility Operations & Technical Servicing

• Formulate and execute a comprehensive proactive maintenance framework covering complex building networks (HVAC, plumbing, electrical grids, BMS, and shared resident amenities).
• Coordinate cyclical servicing across the entire asset portfolio, incorporating fire protection systems, water hygiene management, electrical inspections, drainage maintenance, and heating appliance servicing.
• Resolve operational faults swiftly to mitigate downtime; triage and orchestrate daily technical repair requests.
• Maintain rigorous, audit-ready logs documenting every maintenance action, capital repair, and financial expenditure.
• Track site occupancies and ensure seamless continuity across property engineering workflows.
• Qualify and onboard external specialist contractors for complex interventions (e.g., vertical transportation, structural roofing, heavy electrical works), verifying comprehensive insurance and regulatory alignment.
• Oversee external performance metrics and service-level agreements to guarantee that all outsourced projects meet strict quality, timeline, and financial thresholds.
• Coordinate with commercial vendors to maintain optimal inventory levels of specialized instruments, hardware, and replacement components.

Regulatory Frameworks & Workplace Safety

• Serve as the primary authority for occupational health and safety; author and supervise guidelines aligned precisely with national legislative standards.
• Execute frequent hazard evaluations, deploy corrective barriers, and keep foundational safety declarations perpetually current.
• Verify the operational readiness of life-safety assets—including suppression gear, alarms, and emergency illumination—while steering evacuation simulations and crisis protocols.
• Track team safety credentialing and preserve exhaustive compliance records.

Candidate Profile & Criteria

• Background: Extensive experience in property asset operations, multi-unit residential administration, or hospitality-sector engineering environments.
• Regulatory Knowledge: Comprehensive mastery of regional occupational safety frameworks and structural housing codes.
• Problem-Solving Approach: Exceptional diagnostic aptitude paired with a willingness to roll up one's sleeves and engage practically with technical challenges.
• Communication: Refined interpersonal capabilities to foster positive relationships with occupants, internal teams, and service partners.
• Technical Acumen: Demonstrated familiarity with computerized maintenance management systems (CMMS) alongside a valid, unendorsed regional driving authorization.