Guest House Operations Manager

NANYANG HOSTEL PTE. LTD.; Dublin; Presencial; EUR 27.000 - 31.000; Jornada completa

Descripción de la vacante

NANYANG HOSTEL PTE. LTD. is seeking a capable manager to lead daily operations in a busy hostel environment. You will supervise front desk staff, handle guest check-ins/outs and payments, and ensure smooth reservations via online systems, email, and phone.

You will also oversee housekeeping, coordinate with maintenance teams, and liaise with third-party vendors to keep facilities in top condition. A customer-focused attitude and people skills are essential.

Formación

• 5 years of working experience in hostel sector.
• Skills in customer service and guest relationship.
• Energetic, fun-loving with a passion for meeting new people.
• Degree or university level education.

Responsabilidades

• Lead front desk team; handle check-in/out and payments.
• Manage centralized reservations and enquiries via online system, email and phone.
• Supervise a housekeeping team on cleaning duties.
• Coordinate with facilities repair and property maintenance.
• Coordinate with third-party vendors.

Conocimientos

Customer service

Guest relations

Team leadership

Hostel sector experience

Educación

University degree

Descripción del empleo

NANYANG HOSTEL PTE. LTD. is seeking a capable manager to lead daily operations in a busy hostel environment. You will supervise front desk staff, handle guest check-ins/outs and payments, and ensure smooth reservations via online systems, email, and phone.

You will also oversee housekeeping, coordinate with maintenance teams, and liaise with third-party vendors to keep facilities in top condition. A customer-focused attitude and people skills are essential.