Housekeeping Coordinator_Moxy Singapore Clarke Quay

GEMINI ONE PTE. LTD.; Dublin; On-site; EUR 26,000 - 34,000; Full time

Job summary

GEMINI ONE PTE. LTD. is seeking a Hotel Housekeeping Attendant to run sold room reports, verify room status, identify discrepant rooms, and prioritize room cleaning.

You will update the status of departing guest rooms and act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Responsibilities include documenting issues with discrepant rooms, preparing room assignments, maintaining Do Not Disturb lists, and ensuring vacant dirty rooms are cleaned on

Qualifications

• High school diploma or GED.
• Related work experience of at least 1 year.
• No supervisory experience required.
• No license or certification required.

Responsibilities

• Run sold room reports and verify room status.
• Determine discrepant rooms and prioritize room cleaning.
• Update the status of departing guest rooms.
• Assist Housekeeping management in daily activities.
• Coordinate efforts of Housekeeping, Engineering, Front Office and Laundry.
• Document and resolve issues with discrepant rooms with Front Desk.
• Prepare and distribute room assignments to Housekeeping staff.
• Record and monitor Do Not Disturb rooms list.
• Ensure vacant dirty rooms are cleaned by required times.
• Assign rush rooms and rooms removed from Do Not Disturb list.
• Complete required Housekeeping paperwork.
• Follow safety and security policies; report hazards and injuries.

Education

High school diploma or GED

Job description

POSITION SUMMARY

Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor, and update list of ‘Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the ‘Do Not Disturb' list. Complete required Housekeeping paperwork.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Enter and locate work-related information using computers. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATION

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None