Guest-Focused F&B Assistant: Growth & Perks

Dalata Hotel Group; Dublin; On-site; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Free meals on duty

50% Off F&B in all properties

€60 Employee room rate

30% Off Friends & Family rate

Extra annual leave day (max 5)

Employee Assistance Programme

Cycle to Work Scheme

Pension access

Dalata Academy training

Staff appreciation events

Job summary

Dalata Hotel Group is seeking a Food & Beverage Assistant to support guest service in our hotel team. You will be trained through the Dalata Academy to develop important hospitality skills and grow within the company.

Reporting to the Food & Beverage Manager and Operations Manager, you will provide friendly and efficient service, while maintaining a professional and welcoming atmosphere for our guests.

Qualifications

• Previous experience is essential.
• Flexibility in working hours as the role includes mornings/evenings & weekends.
• Previous experience in a high-volume/fast-paced environment.
• Fluent English and excellent communication skills.
• Micros experience would be preferable.
• Experience in a hotel is preferable.

Responsibilities

• Regular guests are known and greeted accordingly, using their names.
• Ensure a good working knowledge of food and wine. Be able to make recommendations.
• Be friendly, courteous and professional at all times.
• Upsell and maximise sales revenue whenever and wherever possible.
• General cleaning of bar and restaurant.
• Served guests with food and beverage.

Skills

Customer service

Communication skills

Fluent English

Team player

Tools

Micros POS

Job description

Dalata Hotel Group is seeking a Food & Beverage Assistant to support guest service in our hotel team. You will be trained through the Dalata Academy to develop important hospitality skills and grow within the company.

Reporting to the Food & Beverage Manager and Operations Manager, you will provide friendly and efficient service, while maintaining a professional and welcoming atmosphere for our guests.