Guest Experience Host - Food & Beverage Service

SeeMeHired.com; Dublin; Hybrid; EUR 26,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

PRSA pension

Career progression across Windward

Employee Assistance Programme

Digital Wellness Programme

Complimentary meals on duty

Discounted room & dining rates

Employee awards & recognition

Job summary

The Fleet Hotel, managed by Windward Management, seeks a Food & Beverage Assistant to provide warm, friendly service and maintain high standards in a busy hotel setting in central Dublin. You will work as part of the team, handling guest interactions, taking orders, and ensuring smooth dining experiences.

Key duties include greeting guests, presenting menus, processing payments, and supporting kitchen and bar staff.

Qualifications

• Experience as a bartender would be a distinct advantage.
• Basic Food Hygiene knowledge.
• Accurate and efficient cash handling skills.
• High standard of personal presentation.
• Excellent communication and interpersonal skills with a confident and outgoing personality.
• Passion for delivering exceptional guest service.
• Courteous and pleasant attitude towards guests and colleagues.
• Positive and flexible approach to work (weekend and evening work will be required).
• Proof of eligibility to work in Ireland.

Responsibilities

• Assist in creating a warm and welcoming environment for our guests.
• Ensure guests are seated and provided with menus promptly.
• Respond to guests' requests and queries with exceptional service.
• Familiarise with the menu and offer information to guests.
• Take orders and communicate to kitchen and bar promptly and accurately.
• Deliver food and beverages efficiently and safely.
• Set up and clear tables, maintaining presentation.
• Keep front of house and guest areas clean and well presented.
• Report guest complaints to management and resolve where possible.
• Assist in set up and preparation for functions as required.
• Support kitchen staff as needed while following hygiene regulations.

Skills

Bartender experience

Basic Food Hygiene

Cash handling

Excellent communication

Interpersonal skills

Guest service

Personal presentation

Flexible schedule

Job description

The Fleet Hotel, managed by Windward Management, seeks a Food & Beverage Assistant to provide warm, friendly service and maintain high standards in a busy hotel setting in central Dublin. You will work as part of the team, handling guest interactions, taking orders, and ensuring smooth dining experiences.

Key duties include greeting guests, presenting menus, processing payments, and supporting kitchen and bar staff.