Guest Experience Concierge

Klarent Hospitality Limited; Dublin; Hybrid; EUR 25,000 - 33,000; Part time

Benefits offered by this job

Discounts on food & accommodation

Friends and family rates

Employee Assistance Program

Leisure Club access

Annual social events

Free parking

Staff meals on duty

Uniform provided

Job summary

Klarent Hospitality Limited is seeking a Casual Receptionist to join our team in a fast-paced hotel environment. You will deliver outstanding guest service from check-in to check-out and play a key role in creating memorable experiences for our guests.

We value passion, teamwork and IT-savvy staff who can work under pressure. Benefits include staff discounts, Leisure Club access, uniform provided and career growth opportunities within the Klarent Hospitality group.

Qualifications

• Passionate and willingness to learn.
• Exceptional customer service—make guests smile.
• Team player.
• Competent level of IT proficiency.
• Ability to work under pressure.

Responsibilities

• Check-In to Check-Out: provide excellent service.
• Assist guests with queries in a timely and efficient manner.
• Know hotel room categories, rates, packages and general product knowledge.
• Maximise room occupancy and use up-selling techniques.
• Maintain high compliance with security, fire regulations and health & safety laws.

Skills

Exceptional customer service

Team player

IT proficiency

Under pressure

Willingness to learn

Job description

Klarent Hospitality Limited is seeking a Casual Receptionist to join our team in a fast-paced hotel environment. You will deliver outstanding guest service from check-in to check-out and play a key role in creating memorable experiences for our guests.

We value passion, teamwork and IT-savvy staff who can work under pressure. Benefits include staff discounts, Leisure Club access, uniform provided and career growth opportunities within the Klarent Hospitality group.