Guest Experience Ambassador – Reception

Staycity Group; Dublin; On-site; EUR 24,000 - 30,000; Full time

Benefits offered by this job

Paid family leave

Flexible patterns

Bonus scheme

Discounted stays

Refer & earn

Cycle to work

Education support

Volunteer days

Employee assistance

Job summary

Staycity Group is hiring a Reception Team Member in Ireland. Join a team focused on hospitality excellence and guest experiences. The role emphasizes strong communication, attention to detail, and a welcoming guest journey. Training will be provided to ensure you shine in a fast-paced aparthotel environment.

We offer a structured benefits package and a focus on work-life balance with flexible patterns and development opportunities across Staycity locations.

Qualifications

• Excellent communication and interpersonal skills are required.
• Previous hospitality experience is helpful but not required.
• Experience using Opera is helpful but not required.

Responsibilities

• Be a Brand Ambassador: Embrace your role with joy, passion, and enthusiasm as you represent Staycity Group.
• Make a good first impression with all our guests: Confidence and great communication are vital in leaving lasting impressions.
• Amaze our guests: Show attention to detail and outstanding organisational skills to delight our guests.
• Go above and beyond for guests and team: Create raving fans by always exceeding guest and team expectations.
• Bring a positive attitude: Radiate positivity and contribute to a vibrant workplace and team
• Be kind & treat everyone with respect: Strive for an atmosphere of kindness and mutual respect among colleagues and guests

Skills

Excellent communication

Interpersonal skills

Brand ambassador

Customer service

Tools

Opera

Job description

Staycity Group is hiring a Reception Team Member in Ireland. Join a team focused on hospitality excellence and guest experiences. The role emphasizes strong communication, attention to detail, and a welcoming guest journey. Training will be provided to ensure you shine in a fast-paced aparthotel environment.

We offer a structured benefits package and a focus on work-life balance with flexible patterns and development opportunities across Staycity locations.