Groups, Conference and Events Sales Executive

Carton House, A Fairmont Managed Hotel; Maynooth; On-site; EUR 35,000 - 48,000; Full time

Benefits offered by this job

Discounted hotel rates

Refer a friend bonus

Meals provided

Uniform provided

Free parking

Employee benefit card

Job summary

Carton House, a five-star resort and the first and only Fairmont Hotel in Ireland, is seeking a Groups, Conference and Events Sales Executive to join the Sales & Marketing team. You will liaise with clients to plan and deliver conferences, meetings and private events, produce function sheets, coordinate with operations, and maintain strong client relationships.

The role requires 1–2 years in a similar role, a passion for service, accuracy, and the ability to work under pressure.

Qualifications

• Strong communication, negotiation and contract management skills.
• Knowledge of Opera ideal but not essential.

Responsibilities

• Liaise with clients to oversee development, coordination and delivery of conferences, meetings and private events.
• Produce detailed function sheets and coordinate with operations to exceed client expectations.
• Communicate and develop relationships with new and existing clients.
• Manage administrative functions to deliver projects efficiently.
• Ensure excellent customer service and quality of service at all times.
• Collaborate with sales to promote hotel goals.
• Ensure fluid communication of events to all hotel departments.
• Promote sell-up opportunities and cross-sell F&B outlets.

Skills

Communication

Negotiation

Contract management

Opera (PMS)

Tools

Opera

Job description

A five-star career awaits at Carton House.

We invite you to begin your next career chapter at Carton House - a storied and dynamic five-star resort destination and the first and only member of the Fairmont Hotel collection in Ireland.

Nurturing a working environment built on fairness, inclusivity, and growth for all team members, we deliver the highest standard of service, turning moments into memories for all of our guests.

We are currently recruiting a Groups, Conference and Events Sales Executive to join our Sales & Marketing team at Carton House.

Key Responsibilities:

• Liaise with clients to oversee the development, coordination and delivery of conferences, meetings and private events.
• To produce detailed function sheets for each event and to send out in a timely fashion - to then work in collaboration with our operations team to ensure the delivery of the event exceeds our client's expectations.
• To communicate, maintain and develop new and existing client relationships.
• Manage operational and administrative functions to ensure specific projects are delivered efficiently.
• Ensuring excellent customer service and quality of service at all times.
• To work as part of the sales team; to contribute to & assist senior management in promoting hotel goals.
• Ensure there is fluid communication of all events to all hotel departments.
• To promote sell-up opportunity, cross-sell of F&B outlets as appropriate.

Key Requirements:

• Have a real understanding of hotel operations and specifically Conference and Events.
• 1-2 years experience in a similar role.
• Passion, energy, enthusiasm.
• The ability to work under pressure.
• Excellent attention to detail.
• Ability to work on own initiative.
• Strong communication, negotiation and contract management skills.
• Knowledge of Opera ideal but not essential.
• Previous 4/5* hotel experience.
• A structured and organized approach to work planning

Why work for Carton House, A Fairmont Hotel?

• To be part of Accor's large global hospitality network.
• Employee benefit card offering discounted rates in Accor Hotels worldwide.
• Additional annual leave with long service.
• Refer a Friend bonus of €250.
• Learning and development opportunities.
• Employee Assistance Programme.
• Strong team focus and team atmosphere.
• Meals and uniform are provided.
• Free parking.
• Team-building and social events organised throughout the year in line with our successful Awards and Recognition Scheme.
• Training is provided both on-the-job and through organised training seminars with both internal and external trainers.

Data Retention

Please note that all applications and CV's submitted for a role at Carton House will be kept on file for a period of 12 months.

Should you not wish for your data to be held following the closure of the application process then we would ask that you please make note of this when submitting your application.

Kind Regards,

The People & Culture Team

Carton House