Group Credit Control Manager

Prospects; Dublin; On-site; EUR 70,000 - 100,000; Full time

Job summary

Prospects is seeking an experienced credit leader to head its collections team across Ireland and the UK. You will manage a 4-person squad, drive cash collection, assess risk, and optimize working capital while maintaining strong customer relationships.

You will collaborate with Finance, Sales and Customer Service to set targets, negotiate with key customers, and streamline processes for improved cash flow and reporting.

Qualifications

• Proven leadership of a credit/collections team within a sizeable organisation.
• Track record of improving overdue debt and cash collection metrics.
• Balance customer relationships with credit exposure using sound judgement.

Responsibilities

• Own day-to-day credit management and lead a 4-person team.
• Set collection targets and accountability across the team.
• Improve cash conversion through overdue balances management.
• Assess customer exposure and credit facilities/trading terms.
• Lead negotiations on significant overdue accounts and disputes.
• Provide visibility on debtor performance, risks and priorities.
• Contribute to cash flow projections and bad debt assessment.
• Review systems/workflows to reduce manual admin and improve collection.
• Oversee invoicing and payment processes via EDI and portals.
• Maintain consistent credit policies, controls and escalation procedures.

Skills

Leadership

Accounts Receivable

Credit Management

DSO

Cash Collection

Stakeholder Communication

Negotiation

ERP systems

EDI invoicing

Customer portals

Tools

EDI platforms

Customer portals

ERP software

Job description

An established business with operations across Ireland and the UK is looking for an experienced credit professional to lead its collections team and improve working capital performance.

With responsibility for a substantial receivables portfolio, you will combine people management with commercial decision-making, ensuring the business collects efficiently while maintaining strong customer relationships.

This position suits someone who enjoys developing a team, resolving complex accounts, and turning financial information into practical improvements.

Your remit

You will own day-to-day credit management, lead a team of 4, and work closely with colleagues across Finance, Sales, and Customer Service.

Key priorities will include:

• Establishing clear collection targets and accountability across the team.
• Improving cash conversion through focused management of overdue balances and payment performance.
• Assessing customer exposure and recommending credit facilities and trading terms.
• Leading sensitive negotiations, significant overdue accounts, and unresolved billing disputes.
• Providing management with clear visibility of debtor performance, emerging risks and collection priorities.
• Contributing to cash flow projections and assessing potential bad debt exposure.
• Reviewing systems and workflows to reduce manual administration and improve collection effectiveness.
• Overseeing invoicing and payment processes involving EDI platforms and customer procurement portals.
• Maintaining consistent credit policies, controls and escalation procedures across the businesses.

The customer portfolio spans large corporate organisations, agricultural customers and independent commercial businesses, requiring a flexible approach to collections and relationship management.

Your background

You will bring a strong track record in credit management or accounts receivable leadership within a sizeable organisation. You should be confident managing people, handling complex customer accounts and influencing colleagues beyond the finance function.

We are particularly interested in candidates who can demonstrate:

• Successful leadership and development of a credit or collections team.
• Measurable improvements in overdue debt, DSO or cash collection.
• Sound judgement when balancing customer relationships with credit exposure.
• Experience working with varied customer types and high transaction volumes.
• Familiarity with electronic invoicing and customer payment portals.
• The ability to interpret debtor data and communicate clear recommendations to senior stakeholders.

Why consider the role?

You will have the scope to shape how the function operates, develop an experienced team and make a measurable contribution to the financial performance of a growing business.