Governance & Compliance Executive

Lex Consultancy; Dublin; Hybrid; EUR 38,000 - 47,000; Full time

Benefits offered by this job

Health Plan

Employee Assistance Programme

24 days annual leave

Annual bonus

Professional training and development

Flexible start and finish times

Hybrid working

Job summary

Lex Consultancy in Dun Laoghaire, Co. Dublin, is seeking an experienced Governance & Compliance Executive to join a newly created role. The post covers governance, compliance, complaints management, regulatory matters and data protection, working closely with senior management, committees, regulators and legal advisors.

The role also includes line management of one Administration Officer supporting the complaints and compliance function. Hybrid working – 2/3 days onsite in Dun Laoghaire.

Qualifications

• Third-level qualification or equivalent experience.
• Minimum 3 years’ experience in governance, compliance, regulatory, complaints or related area.
• Experience managing or supervising staff.
• Strong knowledge of GDPR and data protection.
• Excellent communication and analytical skills.

Responsibilities

• Manage and oversee the organisation’s complaints process.
• Support the Complaints Committee with meetings, reporting, procedures and case management.
• Assess complaints and identify matters requiring investigation or escalation.
• Liaise with legal advisors, regulators and key external stakeholders.
• Support Board and committee governance activities.
• Ensure compliance with Charity Regulator requirements and governance codes.
• Maintain compliance policies, procedures and risk frameworks.
• Act as Data Protection Officer (DPO) and oversee GDPR compliance, including data protection requests.
• Prepare regulatory and governance reports and submissions.
• Provide guidance and training to staff on governance and compliance.
• Line manage the Administration Officer, including 1:1s, objectives and performance reviews.

Skills

Governance

Compliance

Data protection

GDPR

Stakeholder management

Team management

Education

Third-level qualification or equivalent

Job description

Location:Dun Laoghaire, Co. Dublin
Salary:€42,629 per annum
Job Type:Full-time, 3-year contract
Closing Date:Wednesday 23rd September 2026 at midday

Candidates must be available for an in-person first-round interview on Tuesday 29th September and, if successful, an online second-round interview on Friday 2nd October.

Our client is seeking an experiencedGovernance & Compliance Executiveto join their team in a newly created role.

This is a varied position coveringgovernance, compliance, complaints management, regulatory matters and data protection, working closely with senior management, committees, regulators and legal advisors.

The role also includesline management of one Administration Officersupporting the complaints and compliance function.

Key Responsibilities

• Manage and oversee the organisation’s complaints process.
• Support the Complaints Committee with meetings, reporting, procedures and case management.
• Assess complaints and identify matters requiring investigation or escalation.
• Liaise with legal advisors, regulators and key external stakeholders.
• Support Board and committee governance activities.
• Ensure compliance with Charity Regulator requirements and governance codes.
• Maintain compliance policies, procedures and risk frameworks.
• Act asData Protection Officer (DPO)and oversee GDPR compliance, including data protection requests.
• Prepare regulatory and governance reports and submissions.
• Provide guidance and training to staff on governance and compliance.
• Line manage the Administration Officer, including 1:1s, objectives and performance reviews.

Requirements

• Relevant third-level qualification or equivalent experience.
• Minimum3 years’ experiencein governance, compliance, regulatory, complaints or a related area.
• Experience managing or supervising staff.
• Strong understanding of governance, compliance and regulatory requirements.
• Experience with complaints, investigations or regulatory processes, or strong transferable experience.
• Good knowledge of GDPR and data protection.
• Excellent communication, organisational and analytical skills.
• Ability to handle sensitive and confidential information.
• Strong stakeholder management skills and ability to manage competing priorities.

Desirable:Experience in a membership/not-for-profit organisation, working with regulators or legal professionals, DPO training/certification, or knowledge of the counselling/psychotherapy sector.

• Hybrid working –2/3 days onsite in Dun Laoghaire
• Flexible start and finish times
• 24 days annual leave
• Annual bonus equivalent to one week’s salary after successful probation
• Health Plan and Employee Assistance Programme
• Professional training and development support

Candidates must be available for an in-person first-round interview on Tuesday 29th September and, if successful, an online second-round interview on Friday 2nd October.